Detailed Kwikset SmartCode Deadbolt Troubleshooting Guide. Can I Change The Locks on My Apartment? To diagnose this problem, please follow the steps below: If your Kwikset smart lock key isnt working, there are a few things that you should check before you give up on it. The LED light on the interior side of the lock will flash red when the batteries are low. Beautiful, transitional hardware styles with simple, unique details. Kwikset 915avl91511pcb . How to Troubleshoot Unlocking Issues on Your Kwikset Smart Lock On some models, you'll need to hold down the lock button until the battery pack is completely reinstalled. First, please check the following youtube video to know how to change the battery for your Kwikset SmartCode Deadbolt locks. Test with an existing User Code; the lock should not work. Make sure that everything is lined up correctly, and try again. Electronic locks are calibrated when installed so they know when the door is unlocked and how far to throw the deadbolt to lock it. You can program these passcodes according to your needs, and these codes can range from four to eight digits in length. Secondary passcodes are for short-term users such as relatives, maintenance workers, etc. Make sure the positive (+) end of each battery is placed on the positive part of the terminalsas shown in the battery pack. You can find the Program Button (black round button) and Button "A . 4. For assistance in a thick door kit for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625. Remove the entire lock assembly from the door, including the latch. Remove the battery pack from the lock (dont remove the batteries from the battery pack). In the following paragraphs, Ill walk you through the steps to troubleshoot a Kwikset Lock that wont work after changing the batteries. If that sounds like what youre currently experiencing, keep reading! Kwikset electronic deadbolt clicking noise, Other Recommended Articles About Apartment Door Lock, https://www.acslocks.com/wp-content/uploads/2022/03/1646311090-How-to-Secure-Apartment-Door-Effective-Tools-and-Steps-Tips.jpg, https://www.acslocks.com/wp-content/uploads/2021/12/1640937985-ShineACS-Locks4.png, How to Secure Apartment Door? htVXW!&]AMp&-Q@Q$y+!(>E-XtB-+jU|QJSS)`nz~7{s34D4=2<2$$"+&l4n0FeL19n44Yrwa.niO~ri`)]R2G(7I_cN[2S;{vmpJr6. I get that! %%EOF Your email address will not be published. If your Kwikset smart lock code is not working, There are a few things to check. Your lock should always operate smoothly and easily. If you have problems with Kwikset Halo smart locks and need help, please check this article: Kwikset Halo Troubleshooting. Detailed Step-by-Step Guide. It is also a deadbolt lock and can be locked and unlocked with a pin. Remove screws from the back of the door handle and remove the cover plate (if applicable) to access the battery compartment, Replace with two AA alkaline batteries (not included). Enter the User Code you wish to delete. If your Kwikset SmartCode 913 lock isnt responding, try changing the batteries before moving on to other troubleshooting steps. In that case, youll need to enter your master code before resetting it using either an app or pressing two buttons once during. Verify that the lock can be operated smoothly with the key while the interior is removed. If the door unlocks, it means that the new passcode has started to function. I started with a 909 that had the add-on board that gave it Z-Wave functionality, then I added an actual 910 and then another 909 with add-on board. 2. Perform the door handing process once the lock is fully installed. If this happens, rotate the turn piece a full 180 degrees in a clockwise motion, and this will disengage the clutch. endstream endobj 77 0 obj <>stream Hitting the wrong code is easy to do when your arms are full of groceries or you're wrangling a toddler. Hi, this is Meet Brandon and Nellie. About Us | Contact | Privacy Policy | Linkedin | Pinterest. E!/Wo/iYr,[}Z!}?P!2 Please note: Almost all Kwikset smart locks support auto-locking; after you unlock the Kwikset lock, the Kwikset smart lock will auto-lock in a few minutes. Restore default settings on the lock if the problem persists. The Precise Reset Steps. Replace batteries. For example, if you want to delete the third code, add a different user code in position three.NOTE: Test the old user code to make sure it can no longer unlock the door.If you cannot remember the user code position, you may wish to perform a factory reset to delete allcodes associated with the lock. 2) Hold down the lock. Sometimes, the user might forget their passcode. A Step-By-Step Guide, Kwikset SmartCode Deadbolt Troubleshooting Guide, How to Reset a Keypad Door Lock? origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. Make sure that the key can actually lock and unlock the door. It is possible that the hole in the door might have improper alignment. Once you've confirmed that, you're good to go! K:p>=X"BF?Q$+H0/ B5g n;Q1;[ x Attempt the programming procedure again, making sure not to pause for more than 5 seconds. Sophisticated, modern hardware styles with simple, unique details. Please remove the battery cover by unscrewing it with a screwdriver. As an Amazon Associate I Earn From Qualifying Purchases. But in spite of their tremendous ability to cut down on minor inconveniences, the Kwikset SmartCode lock wont unlock at times. Why And How? Press the Program Button and Button A before putting in the batteries. The lock will automatically sense the handing of the door and will extend & retract deadbolt latch. q46)is6}~>~+9vHS?6`asi"]Zr? Kwikset SmartCode deadbolt Battery change. It's possible that your Kwikset lock simply forgot where it was. You havent yet set up a new lock on this phone number and want to do so now. Home. By creating an account you agree to the Hunker. More so, if this reset method doesnt work for you, check your user manual for specific reset instructions. If youre unable to find this button, refer to your user manual. As with the first passcode, it is important to remember to not press the black button when checking if the passcode has been registered or changed successfully. Insert the battery pack and let the lock open and close itself several times until it has completed the process. Detail Guide. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. If it's dirty, wipe it down with a damp cloth and let it air dry before continuing. Our detailed Electronic Door Lock comparison of the Kwikset Smartcode 909 versus the Kwikset Smartcode 915. If the key doesn't come out, then the re-keying was successful. Attempt to lock and unlock the door with the key. https://www.acslocks.com/wp-content/uploads/2021/10/1633414758-change-the-apartment-smart-lock-1.jpg, Apartment Smart Locks: Frequently Asked Questions and Answers You Need To Know. Replace the batteries in your lock to see if it solves the problem. 73 0 obj <> endobj This can solve many issues with pairing up devices. 2. Is the SmartCode 909 deadbolt stuck in the lock position? Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. On some models, you'll need to hold down the lock button until the battery pack is completely reinstalled. Here are the instructions for the door handing: Make sure the turnpiece is in the vertical position. Insert them into slots so that the + side faces up when installed in the product. Troubleshooting: Door Jamming and Door Handing 6 Troubleshooting: Keypad 11 . Press. Kwikset introduced their SmartCode locks with the vision to spread the use of lockless technology. Reset the smart lock. Once you insert the correct passcode in the SmartCode, the electric motor starts its function and the deadbolt begins to withdraw as a result of this system. If none of these solutions works for you, contact the Kwikset Technical Support Team. Also, youll need to perform the door handing detection on your lock after resetting it. Kwikset Short Battery Life. Make sure to press and hold the Lock button until the battery pack is fully inserted into the interior assembly and the latch bolt starts to move on its own. Fortunately, most issues require only simple fixes and troubleshooting is relatively easy. Input the code once more. This may require more strength than usual! Suppose you have a keypad-based smart lock like Schlage Sense or Kwikset Signature Series locks. In addition to checking for obstacles in the path of motion of your handle/lock assembly, check that wires coming from inside of the handle/lock assembly (if applicable) arent broken or disconnected. hb```f``rc`a`` @1V s"2Hy3gUg=u2&G!YUCo=7{mtHqC [(Is(rT 2e"6'E`X#[F2`P54,F1 Check if your Wi-Fi connection is working by connecting another device, like a laptop or tablet, to the same Wi-Fi network your smart lock is linked to. No need to call a locksmith. The deadbolts usually are motor-driven. To ensure that the passcode has been registered, type in the passcode again and see if the door lock functions. If needed, remove the batteries from the lock and try them on another electronic device to confirm that theyre active. The steps are easy, 1) Pull the batteries out of the lock. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. You, as a user, will be notified of the low power of the battery when the keypad will flash red light three times with three beeps. Ensure that the Batteries Are Correctly Installed, 2. The door handing process was not executed during installation. For instance, if you want the code to occupy position 3, press the program button three times. 2) Hold down the lock button on the front of SmartCode while inserting the batteries back in. Just like the first passcode, in order to ensure that passcode has been changed or registered properly, you must put the lock in place and the new code must be entered. The hole in the door frame for the latch bolt is not drilled deep enough. Possible Reasons For The Lock Not Working. SmartCode 909 door locks pdf manual download. 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