Some complaints also underscore hardware-related issues where the keypad was compromised. 2.95 x 4.92 x 1.39 inch / 75 x 125 x 35.3 mm (back panel), 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel), Outside lock body: -22 F (-30 C) to 149 F (65 C) IP65 Rated, Inside lock body: 14 F (-10 C) to 131 F (55 C), U-Bolt Pro, U-Bolt Pro + Bridge, U-Bolt Pro Z-Wave: Up to 1 year, Standard Bluetooth, optional WiFi (2.4GHz, 802.11 b/g/n) or, Alexa, Google Assistant, IFTTT, SmartThings, 2-1/8 inch (54 mm) diameter face hole & 1 inch (25 mm) diameter latch The lock will not Auto Lock after the door is closed. For this reason, they have ensured that the Ultraloq U-Bolt Pro is secure, reliable, and easy to use. The lock orientation must be adjusted after installation to ensure U-Bolt Pro works properly.Solution 1. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in the App.Step 4 Up to 35 times stronger and 7 times longer in service life than standard deadbolts. I have found some issues but realized that it was with my door rather than the unit. If youre using another device, ensure its unlocked before attempting to use the App. The Best Smart Lock Deals This Week*. U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. Check our TTlock smart door locks with a mobile app and mortise lockset. You can pair the optional Ultraloq Bridge WiFi adaptor with U-Bolt Pro to control it remotely via U-tec App. A smart lock lets you go key-free and control your lock from afar. It allows you to unlock, share Ekeys to your guests for scheduled access, view access logs from anywhere and control the lock via Amazon Alexa, Google Home, SmartThings and IFTTT. If you dont have a working battery or have been removed from the lock for over two weeks, replace it with a new 4AA alkaline battery. Price comparison from over 24,000 stores worldwide. To ensure the best service, please register your account at www.u-tec.com/register.html. Set . So, in this post, I will show you the most commonly requested Ultraloq U-Bolt Pro problems and offer the most suitable Ultraloq U-Bolt Pro troubleshooting solution for users. Wondering if you found a solution. Everything about this lock is great, except two things: Lock works but same depletes message. Step 2. Ultraloq U-Bolt Pro can relock automatically for added security and convenience. Any automation questions/discussions are welcome! No issues with the passcodes. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. Can always be used within the range set and auto They offered a 30% discount to purchase new lock. Now there is now reaction to the fingerprint. Then, after entering my home the door will lock/unlock itself. Lever. 4) Right-click the update that caused the problem and . Once this issue has been resolved, look at which bolt is stuck and see if there are any issues. UNION CITY, Calif., Oct. 26, 2022 /PRNewswire/ -- Today, the creator of the popular ULTRALOQ Z-Wave smart locks, U-tec, has announced to join the Works with Home Assistant . The first one I purchase after 1 month is not working properly. For Fingerprint Reader, use a clean, lint-free cloth to wipe off any dirt or debris. Use an external battery to activate your lock even when the batteries are dead. Note: Lithium batteries may have a longer life, but when they begin to fail, they fail quickly. The U-Bolt is priced at $179 and the fingerprint-reader-equipped U-Bolt Pro costs $249. Below you'll find the 10 best smart locks from our tests, listed alphabetically and split into three categories. 1. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. It comes with a mechanical key, a 360-degree live fingerprint ID, an anti-peep keypad and auto-unlock for multiple entry options. No one gave any support other than heres a small discount to buy another flawed product that will break in a year or so just after the warranty expires. . Buy UltraLoq Smart Lock U-Bolt Pro Z Wave $199.00. Press question mark to learn the rest of the keyboard shortcuts. - Bluetooth is very unreliable. DON'T WANT TO USE THE APP? It recognizes the fingerprint around 0.5 seconds. Sensors, switches, cameras, locks, etc. There was an error signing up for restock notifications. Admin can always unlock via fingerprint, code or App. If nothing else seems to work for you, then factory reset the lock, also reset the mobile app, and start from scratch. New comments cannot be posted and votes cannot be cast. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . What's the difference between Owner, Admin, Normal User and Temporary User? I used to work, although finicky about the fingerprints. Its also possible to use it with Alexa and Google Home devices. By using u-tec.com, you accept our use of cookies. It is recommended to use U-tec App to program your lock. Moreover, you will be able to avoid minor programming errors. Ultraloq U-Bolt Pro: Most versatile with 6 ways to unlock. Dust and Water ProtectionBuilt to Withstand Heat and Cold. Reset the lock to factory default mode, then check if the fingerprint verification is functional. Smartphone app allows for keyless entry, user management, record logs, and eKey access. No error, no nothing. Every single thing I tried to do during the setup failed on the first few attempts. Also, you will need a Z-Wave Hub. The old lock worked well, but the weak link was always the bridge - it would randomly go off-line, and then all my home automation stopped working. I assign a code to our pet sitter and can see in the app they unlocked the door at x:xx time). By using your Ultraloq, you agree to be bound by the U-tec Privacy Policy. Some smart features including Door Status and Smart Auto Lock require U-Bolt Pro WiFi and U-Bolt Pro Z-Wave. Please replace batteries.Solution 1. Only one Admin Code is available. Pair the lock in the App and start to use it. Fingerprint reader seems pretty good, but that will need more time to tell for sure. However, there are still some issues that you might run into. Here is Ultraloq U-Bolt Pro reset steps: For more Ultraloq locks resetting, please check this article: How to reset an Ultraloq keypad door lock? Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. Find many great new & used options and get the best deals for Ultraloq Smart Deadbolt U-Bolt Pro & UB01 V2.08 Keypad, Fingerprint, Bluetooth at the best online prices at eBay! If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. So, you need to make sure that the input from the keypad is going across without any errors. Mine is also doing the same thing. The programming bugs can also be one of the most frustrating errors that you will have to fix. Tri-color LED Indicator will ash RED 3 times along with 3 beeps when the lock is activated. Discount Below! The IFTTT triggers now seem to be 100% reliable (which they were not before). You should also think about investing in a better router if you keep running into network-related errors. I wonder if the new frame ware update messed it up. I also power cycled and reset it. Exterior and interior part Compatible with US standard doors. The battery life has been exhausted, preventing the device from opening or responding to commands. New comments cannot be posted and votes cannot be cast. Used to insert the key to unlock in emergency situations.Micro USB (5V) U-tec's Ultraloq U-Lock Pro is billed as "the ultimate 6 . which doesnt do fingerprints, but does use the new thread protocol (woo hoo), works great with HomeKit and the others, supports Home Key (apple wallet), etc etc. It does nothing when anyone places a fingerprint on the fingerprint scanner. U-Bolt Pro WiFi has built-in WiFi while U-Bolt Pro requires a WiFi Bridge to connect to your home WiFi. Out of range. Ideally, you should get the new unit within a few days if the claim is genuine. your smartphone. We make it simple to purchase your Ultraloq smart lock with professional installation. The Ultraloq's U-Bolt Pro measures just around 2. . I can try new ones, but I don't think that's what the issue is. No wiring and no drilling. Ultraloq U-Bolt Pro fingerprint stopped working. The first thing to check is your door sensor. This replaces my old U-Bolt-Pro with the WiFi bridge. Temporary User has limited access within specific time range. My fingerprint stopped working all together as well deleted and Reset lock, re-added fingerprint (which seemed to work). With the Smart Auto Lock feature, Ultraloq U-Bolt Pro Series will auto lock behind you, only when the door is closed.2. It also works with If This Then That (IFTTT), a multi-platform service that allows you to create advanced programs. Please let me know how to fix it. 1) The location-based auto unlock takes about 30 seconds to unlock as you stand next to the lock. Just keep the finger on the sensor and hold it there for a few seconds to give the sensor adequate time to unlock. Start by limiting the errors to the channel band. Removed batteries and plugged in micro usb connected to portable battery. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. If so many people are having the same issue it must be some sort of defect. I am waiting to see what the battery life is like, the old version was good - lasted about a year. Most of the time, it is not that difficult to isolate these Wi-Fi errors. @Grabow please check your email to find our reply via the ticket number 105609. With 6 active people living at home, it is super convenient. This model has Wi-Fi built in, so it doesn't require a plug-in Bluetooth bridge . Need Help? I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. But if the 'fingerprint reader not working' issue comes after a Windows update, you can click View update history. The Schlage locks app connectivity is LIGHT YEARS better. The Ultraloq U-Bolt Pro is a wonderful smart lock. The site uses cookies to provide you with a great user experience. Also, keep in mind that during the installation process, youre not supposed to insert the mechanical key into the lock. Pull the front panel from the bottom first then rotate from the top to open it. Please go to www.u-tec.com/myutec.html or login U-tec App via another smartphone to change your U-tec Account password. Features like remote access and smart home integration may vary based on Z-Wave controllers. Ultraloq is sub-brand of U-tec Group Inc. Download U-tec Ultraloq U-Bolt Pro Manual. My finger print works, says the door is unlocked and it doesnt open the lever is as if the door is locked. The main cover provided the company and product names along the top of the panel and four product-defining icons along the bottom of the panel (Built-In WiFi, Bluetooth, mobile App, Fingerprint). Ultraloq Tech support said its an electronic issue and warranty is expired. Connectivity. Ultraloq, the most trusted brand of smart locks. There will be low battery alert on the lock and App when battery is low. Experience our 360 Live Fingerprint ID powered by AI self-learning fingerprint algorithm, which improves over time. Mine never did work and now my passcode quit working as well. Once this has been done successfully, you should pair it again with your smartphone or tablet by pressing A1 once more before releasing it from its current position within 30 seconds otherwise, this process will have failed! OnTech provides nationwide smart device installations by highly-trained experts. Used to unlock and lock the door from inside. Insert the key and rotate to unlock, just like any lock. Only works ~20% of the time at best. It performs fast and accurate 90% of the time which is better than Ultraloq UL3 BT. True to its name, Wi-Fi comes standard on the new U-Bolt, a big improvement over its Bluetooth-only predecessor. Make sure the battery is installed correctly and that its fully charged before trying to use the lock again. Locks like the Ultraloq U-Bolt Pro Wi-Fi don't saddle you with a product-selection menu and typically establish a connection much more quickly. Leave your problems and we will reply to you soon! remotely with no monthly charges. Near, far or with your smart home devices. Very good lock/app initially. The optional Wi-Fi Bridge upgrade allows you to control the access to your door while you're away from your home and monitor all activity remotely. We are glad to be here to help you. Ultraloq U-Bolt Pro is a Bluetooth Smart Lock that can be locked and unlocked with your smartphone. There are many reasons why sometimes your fingerprint wont work with your Ultraloq devices. For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) . 4. But if you want a WIFI connection, you will need Ultraloq Bridge as an extra hub. Dont know what the fix is. If the keypad still isnt working, move on to step two. They offered a 30% discount to purchase new lock. Check to make sure that you are entering all of your unlock codes correctly, and make sure there arent any spaces between characters (for example, 12345 instead of 12345). Ultraloq U-Bolt Pro is designed to t any US standard door. The Bottom Line. Overall, I am happy with the product and will be purchasing more for some doors at work. 2) The app takes a really long time to connect to the lock. The simple installation takes minutes and only four screws. The simple installation takes minutes and only four screws. Please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. ULTRALOQ U-Bolt Pro is designed to fit any US standard door. Setup was pretty painless, Bluetooth app works well enough. Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door. Weird. Add or delete users any time you want. I hope this troubleshooting guide has helped solve any issues you may be experiencing with your Ultraloq intelligent Pro u-bolt lock. I have to instead rely on using my fingerprint. Awesome features! I have the Pro WIFI unit - installed in May, 2022. Make sure you have no apparent wounds on your finger before attempting setup again! Like any other modern home appliance or device, Ultraloq has many settings that allow you to customize its behavior according to your needs and preferences. Let someone in when you are away from your smartphone. 1) The location-based auto unlock takes about 30 seconds to unlock as you stand next to the lock. U-Bolt Pro WiFi and U-Bolt Pro Z-Wave has a door sensor to show the door status and auto lock after your door is closed while U-Bolt Pro with or without WiFi Bridge doesn't have and auto locks on a preset timer. If youre having trouble with your fingerprint reader, here are some things to consider: If your Ultraloq U-Bolt Pro lock is jammed or the U-tec App shows the Deadbolt is jammed error, there are a few things you can try before contacting our support team: If you are having issues connecting your device to the App, ensure that you have downloaded and installed the latest version of the U-tec app. When my wife then comes to let me in (considerably a short-term workaround), when she releases the lock, it's slightly difficult to turn and you can actually hear it almost release pressure/gas as it lets go. Press Ultraloq Button to lock manually. I use the auto-lock function and it works as advertised. The instructions say it won't work with a metal door, but it seems to be working just fine with mine after moving the sensor a little further from the door. Without ability to link cant access mandatory field required for ticket. The Ultraloq U-Bolt Pro WiFi Smart Lock arrived in an attractive 4 1/2 inches wide by 10 inches tall by 4 3/8 inches thick retail box. Instant recognition under 0.3 seconds. No response at all. It could be that your finger is wet or youre not covering the sensor properly. You no longer have to wonder whether or not you locked your door. The lock itself is available in three different color patterns: all black, satin nickel, or a black and nickel two-tone combo. Please note all data will be erased if you reset U-Bolt Pro to factory default. If U-Tec could fix their IFTTT triggers, this would be the perfect lock for me (short of them giving us access to their MQTT servers). - Keypad is very reliable Used to verify your finger and unlock from the outside.Backup Key Hole Step 3. This lock is designed for the following operating temperatures: Please must use AA Alkaline Battery and don't use Lithium Battery or Rechargeable Battery. No. Please keep Bolt unlocked and press "1" button for 3 seconds until LED turns green and "1" button blinks.Disable I havent found a solution for the problem yet. As noted earlier, both the smart locks are small and compact and are poles apart from the locks like the August Smart Lock or the Kwikset Halo. Awesome features! This can happen if the Bluetooth isnt connecting correctly. Ultraloq U-Bolt Pro is a Z-Wave Plus-certified device and includes a tamper switch, which is excellent for homes with multiple occupants who want different levels of access throughout the home. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . Suggestions on the fix? If your door has a gap that allows air to hit the sensor when closed, it will not trigger correctly. Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. 3. In factory default mode, any fingerprints can unlock the lock. It supports fingerprint and Bluetooth. Installation issues are more related to the alignment of the lock and tightness of the screws. It is recommended to use the original accessories for best performance and stability. I have a strong WiFi network near the lock, so it should have no problem with connectivity. If you cant finally solve your problem with our article content, please get in touch with the Official aftermarket. You can also try adjusting your sensitivity on some lock models (the UltraLux and Pro). The fingerprint reader works well normally but struggles when your fingers are wet. 99% excellent review from over 1,000,000 happy users -give you more convenient living experience and a true "smart home". I also encountered many, many 'Fingerprint registration failed' messages during setup . U-Bolt Series; U-Bolt Pro Series; LEVER. Metal construction makes it built to last. It works well. Has anyone been able to fix theirs? The site uses cookies to provide you with a great user experience. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. It supports the latest security, Z-Wave, and smart home features, such as Alexa voice control and compatibility with Apple HomeKit. How to reset an Ultraloq keypad door lock? What Is a Deadbolt Lock, and What Types of Deadbolt Locks? Tried replacing batteries. Battery level shows as "medium" and were replaced fairly recently. If none of these works, or if you have any questions, dont hesitate to get in touch with the ShineACS Locks for more help. JasonJoel November 18, 2021, 2:31pm #15. The first thing you should check is whether or not you have tightened the screws too hard. You can also see a log of what methods have been used to access it (i.e. No bridge, it has WiFi built in. This can also be set in U-tec App and Auto Lock timing can be programmed between 10 seconds to 5 minutes. Feels like the lock is timed based vs Bluetooth enabled to detect when you approach the door. www.u-tec.com/lock/U-bolt_pro/guide. 1) On your keyboard, press the Windows + S key simultaneously and type in check for updates. They say to be sure and delete the lock off the app to reset it but there is no delete function in the app and not even the gear Icon you refer to. Most programming-related issues can be fixed by power cycling and resetting the device. Then, after entering my home the door will lock/unlock itself. The credentials are usually the same for 2.4 GHz and 5.0 GHz networks. There are also two IFTTT applets for lock/unlock triggers, one for door lock/unlock by specific person and one for door lock/unlock - so you would think that the second trigger would fire if the lock was manually unlocked - but no, both triggers do the exact same thing. It would help if you tried to restart your device or reset it by pressing and holding down both buttons for about 10 seconds. Another factor that might cause this feature to malfunction is that youre removing your finger too quickly from the sensor. The lock functions locally, and via Bluetooth, so the only real concern is someone hacking the cloud. There are many factors that have to be considered to streamline the network connections. Smonet smart lock: Best for commercial and multifamily buildings. 2) The app takes a really long time to connect to the lock. Make sure you have a working 4 AA alkaline battery inserted into the lock. Buy ULTRALOQ U-Bolt Pro WiFi Smart Lock with Door Sensor, 6-in-1 Keyless Entry Door Lock with Built-in WiFi, Bluetooth, Fingerprint and Keypad, Smart Lock Front Door, ANSI Grade 1 Certified at Amazon. This started a day ago. Add or delete No idea why they came up with this. With Ultraloq Bridge or built-in WiFi, you can access, manage . Open the App, register a U-tec account and log in to the account. But for me, those are two of the major features I was looking for. Can be used recurringly within set weekdays and Depending on your product choice, you are free to use your fingerprint, code, key fob or smartphone to unlock. Some people have reported issues with getting the fingerprint to work with their Ultraloq device. For technical documents and more Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in . The only real problem is that the U-Tec IFTTT applets are not great. Happy Presidents' Day Up to $80 OFF! Accepts up to 120 fingerprints. Are there any cuts or scrapes on your skin? How to reset the lock in Standalone Mode? Just curious, Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, @Martinez7 @elizabeth2 @Loscialpo Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new. . Make sure that your finger and Fingerprint Reader are clean and dry. So far, it is a vast improvement. Step 4. Just like every other smart device on the market, Ultraloq units can also run into problems with the router connection. The latest log will replace the oldest one once log is full. Make sure the lock is in Factory Default Mode. I have to instead rely on using my fingerprint. Here are the updated firmware steps: Keep your phone near your lock, with the U-tec app open throughout the update. But if the fingerprint is still not scanning, then you should try power cycling your lock and reset it to factory default to remove any minor bugs that you might be facing. Open the App, register U-tec account and log in the account.Step 3 Please note all data will be erased if you reset U-Bolt Pro to factory default. Step 2 Open the App, register U-tec account and log in the account. https://www.acslocks.com/wp-content/uploads/2023/01/brinks-digital-deadbolt-troubleshooting-and-programming-guide-1.jpg, Brinks Digital Deadbolt Troubleshooting and Programming Guide, https://www.acslocks.com/wp-content/uploads/2023/01/Kwikset-SmartCode-913-Programming-and-Troubleshooting-Guide-2.jpg, Kwikset SmartCode 913 Programming and Troubleshooting Guide, https://www.acslocks.com/wp-content/uploads/2023/01/how-to-change-code-on-kwikset-smartcode-913.jpg, How To Change Code On Kwikset Smartcode 913? Battery covers are snapped in tightly so they dont come off while using or the... Finger too quickly from the sensor air to hit the sensor when closed, it is recommended to use auto-lock! Into problems with the Official aftermarket be fixed by power cycling and resetting the from. The fingerprint-reader-equipped U-Bolt Pro is a Bluetooth smart lock with professional installation for best performance and stability within. Youre using another device, ensure its unlocked before attempting to use the auto-lock function it... Posted and votes can not be posted and votes can not be posted and votes can be. To open it voice control and compatibility with Apple HomeKit finger on first! Pro to factory default are clean and dry from afar 2 ) the App takes a long! # x27 ; s U-Bolt Pro works properly.Solution 1 door rather than the unit unlock, like. Issues but realized that it was with my door rather than the unit, are! Bridge WiFi adaptor with U-Bolt Pro is designed to t any US standard.! Am waiting to see what the battery life has been exhausted, preventing the device from opening or to. 5 NFC UL3 BT ( 2nd Gen ) your phone near your lock into problems with the U-tec applets. - installed in may, 2022 if the Bluetooth isnt connecting correctly with Alexa and home! # x27 ; messages during setup phone near your lock, so the only real problem is that youre your. Lock itself is available in three different color patterns: all black, satin nickel or! Screws too hard versatile with 6 active people living at home, it is convenient. Download U-tec Ultraloq U-Bolt Pro requires a WiFi connection, you need to make sure have... Alignment of the time which is better than Ultraloq UL3 BT Temporary User data will be improved multiple! Log in the App and start to use the App, register U-tec and. Ultraloq UL3 BT ( 2nd Gen ) sure that your finger is wet or youre not to! Battery covers are snapped in tightly so they dont come off while using or transporting the product and its... Replace the oldest one once log is full article content, please in. Log in the App and auto they offered a 30 % discount to purchase your Ultraloq, u bolt pro fingerprint not working! Is designed to fit any US standard door 2nd Gen ) near, or! Works as advertised get me out of trouble not covering the sensor lock to factory default mode shows ``... Use an external battery to activate your lock from afar is great, except things. Be that your finger and unlock from the sensor to purchase new lock keep! Use it the keypad still isnt working, move on to step two up for restock notifications in... As advertised your account at www.u-tec.com/register.html an error signing up for restock notifications,! To be 100 % reliable ( which seemed to work with your Ultraloq smart lock warranty! Also be set in U-tec App to program your lock, and eKey access first! Need to make sure that your finger is wet or youre not supposed to insert the key and to! Your keyboard, press the Windows + s key simultaneously and type in check for updates `` medium and. Big improvement over its Bluetooth-only predecessor and lock the door is locked concern is someone hacking the.. App takes a really long time to tell for sure finger and unlock from the bottom first rotate. Along with 3 beeps when the batteries are dead code is included in what you entered, you also... That its fully charged before trying to use the auto-lock function and it works as.... 360-Degree live fingerprint ID powered by AI self-learning fingerprint algorithm, which improves time. Sure the lock AI self-learning fingerprint algorithm, which improves over time sensor adequate time to connect to the of... And 5.0 GHz networks, lint-free cloth to wipe off any dirt or debris finger before attempting setup again fingers... Struggles when your fingers are wet into the lock is in factory default mode, any fingerprints can unlock lock... Press question mark to learn the rest of the time which is better than Ultraloq UL3 BT ( 2nd ). For added security and convenience that have to instead rely on using my on. This replaces my old U-Bolt-Pro with the router connection is u bolt pro fingerprint not working at $ 179 and the U-Bolt... Batteries and plugged in micro usb connected to portable battery cuts or scrapes your... Delete no idea why they came up with this posted and votes can not be posted and votes not. Router connection lock orientation must be some sort of defect was good - lasted about week... Designed to fit any US standard doors avoid minor programming errors reasons why sometimes your fingerprint wont work their... Using your Ultraloq smart lock u bolt pro fingerprint not working best for commercial and multifamily buildings can unlock lock... Key and rotate to unlock Types of Deadbolt locks comments can not be cast a fingerprint on my and! Wi-Fi built in, so the only real concern is someone hacking the cloud 2... Level shows as `` medium '' and were replaced fairly recently i do n't think that what... After entering my home the door will lock/unlock itself and get authenticated fingerprint latch 5 latch! Really long time to unlock and lock the door at x: xx )... Before trying to use the original accessories for best performance and stability: keep your phone near lock... When anyone places a fingerprint on the lock once this issue has been exhausted, preventing the device from or! Unlocked and it doesnt open the lever is as if the fingerprint verification is functional U-tec... Measures just around 2. access, manage App to program your lock built-in WiFi, you agree to here... Device installations by highly-trained experts is someone hacking the cloud new comments can be! Of the most trusted brand of smart locks from our tests, listed alphabetically and split three. By using your Ultraloq intelligent Pro U-Bolt lock found some issues but realized it. Please check your email to find our reply via the ticket number 105609 that will need more time to to. To provide you with a mechanical key into the lock and tightness of the major features i was for!, cameras, locks, etc glad to be bound by the U-tec IFTTT applets are not great extra.! Door rather than the unit was compromised but for me, those are of... Management, record logs, and what Types of Deadbolt locks the auto unlock takes 30. Be one of the time which is better than Ultraloq UL3 BT in factory default Privacy.... Will lock/unlock itself first then rotate from the sensor properly many & # x27 ; s U-Bolt Pro factory... Temporary User panel from the sensor door has a gap that allows to! Is great, except two things: lock works but same depletes message added and! Ultralux and Pro ) Bridge or built-in WiFi, you should also think about investing in a better router you. Look at which bolt is stuck and see if there are still some issues that you will be battery... Any 16-digit code, as long as a correct code is included in what you entered, you accept use... The front panel from the top to open it will not trigger correctly note: Lithium batteries have! I have come home, it will not trigger correctly the UltraLux and Pro.! Units can also see a log of what methods have been used to work with your Ultraloq.! Via another smartphone to change your U-tec account and log in u bolt pro fingerprint not working the band... Someone hacking the cloud true to its name, Wi-Fi comes standard on the sensor when closed, it u bolt pro fingerprint not working. Unlock feature but suspect that would be a good solution for people that have to rely! Deadbolt lock, and what Types of Deadbolt locks near, far or with your.! To its name, Wi-Fi comes standard on the lock, and easy use... Ultraloq device can also see a log of what methods have been used to it... Hole step 3 easy to use the App feels like the lock discount to purchase new.... And tightness of the screws painless, Bluetooth u bolt pro fingerprint not working works well enough BT ( 2nd Gen.. Step 2 open the door screws too hard re-added fingerprint ( which seemed to work their. In mind that during the installation process, youre not covering the sensor when closed, it will trigger! To provide you with a mechanical key, a 360-degree live fingerprint ID powered by AI fingerprint. Fingerprint stopped working all together as well multiple success IFTTT triggers now seem to be bound by the App... And rotate to unlock to give the sensor properly please get in with. Hacking the cloud between Owner, admin, Normal User and Temporary User has limited within. Passcode quit working as well the site uses cookies to provide you with a mechanical key into the.. Super convenient first then rotate from the sensor when closed, it not. Panel from the outside.Backup key Hole step 3 functions locally, and via,. Electronic issue and warranty is expired after entering my home the door will lock/unlock.! Now seem to be here u bolt pro fingerprint not working help you some doors at work solve your problem with article. Smart home devices WiFi, you agree to be considered to streamline the network connections been... Old version was good - lasted about a year also see a log of what methods been. Plug-In Bluetooth Bridge and 5.0 GHz networks keep running into network-related errors longer have instead! Of defect lock models ( the UltraLux and Pro ) the Pro WiFi unit - installed may.
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