Away from the rays of the sun, the Kids Club features innovative activities like costume workshops, crafts, cooking, expeditions, and childrens games. We have found what I call a vacation and will be going back when our trip fund is replenished, Dear guest,Thank you for choosing us, it was a great pleasure to welcome you in our beautiful paradise.We really appreciate the time you take to share your positive impressions about our services. And that didn't change if you tipped or not! See 13,361 traveler reviews, 17,483 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. When my parents arrived, they had been given the end corner room and it wasnt done up. ;)We will be more than happy to welcome you again!Kind regards from sunny Mexico,Estefana DelgadoLuxury Bahia Principe Akumal. Rooms were cleaned spotless every day. Please do not hesitate to contact us at: info.akumal@bahia-principe.com on your next visit.Kind regards!Estefana DelgadoLuxury Bahia Principe Akumal. more. Club Carts*. Receive our warmest regards,Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection. 3 Bars. The Privilege Club is such an upgrade! Kind regards,Ahiram TavarezOnline ReputationBahia Principe Luxury Akumal. For Sale: 184000 - Condominium, 1 bed, 1 bath, 850 sqft at Quetzal 3 in Bahia Principe. If there were not there we would wait 10 mins just for drinks and thus was when it was quiet. Stayed here for Christmas and New year 2015-16. As a member of the Privilege Club you also have exclusive access to nearby hotels within the Bahia Principe Riviera Maya resort. The best was the Mexican and my least favourite was the steak. *We made a tin. * Music around the adults only pool tended to be VERY loud. We saw no renovation activity at them during our week. Staff super, could not do enough for you. $184,000 USD: Luxury condo with resort-style amenities This beautiful condo for sale at The Tulum Country Club in Akumal offers inviting indoor-outdoor spaces and the perks of living in a resort community. ake a mask and snorkel, lots of pretty fish in the warm waters.The beach bars are well placed and staff do take orders.Staff. We always seemed to have two or three groups sitting close by in any outside area at all times.Much of what I read in reviews was true. 2023 Privilege Club ~ Vacation as you are, New Event Space in Bahia Principe Fantasia Punta Cana, Family and Friends Experience In Punta Cana. He really looked out for the girls going as far as calling for a shuttle to get them back to the rooms on a night and telling the driver not to stop. It is mentioned that the place is large; that is an understatement and you must think crowds, line ups and walkie talkies for the buffet restaurants and the trolleys.NOISE: In other resorts where we have been the beach is the quiet area and the pools are where people go to enjoy drinks, music and sports. They told us it is an extremely nice resort, great food and service. The beauty of seeing that the most special day of your life of your life is also special for all your guests. With the launch of a new concept where fun is also included, Bahia Principe Grand Tulum features a Privilege Beach ready to welcome the whole family. A fantastic holiday. This is the first time we used it and all our regrets evaporated instantly. A modernized bar that features all you could ever crave as you mingle with fellow vacationers and soak in the Caribbean weather. Free parking. They told us it is an extremely nice resort, great food and service. Every night something is on. We had NO issues at this resort what so ever. Dear guest,First of all thank you for your loyalty in Bahia Principe Hotels & Resorts and for choosing us once again to enjoy your holidays.We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. Experience the Riviera Maya like never before, with a tropical cocktail in hand. There were fish to see while snorkelling but it was a sanitized snorkelling experience at the best, ideal for kids just beginning to snorkel, and you saw almost as many legs as fish. The decor was dark wood and needed some tlc as it was a little dated!We had a garden view but our patio had no working outside light but to be fair there was nothing to look at anyway.As we were there in the rainy season inevitably we had a lot of rain this was a pain! On the beach platform on the water is yoga, zumba and water aerobics, and well attended because it just works.This happens at the pools too. Our best regards!Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection. The rooms are big and had a lounge and a stocked minibar. People included 30 people. It will certainly help us keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, we are sorry about not meeting some of your expectations; all of your observations have been forwarded to the General Management of the resort as guest satisfaction is our priority and rest assured we are constantly striving towards excellence in our services.Sending you our best regards, Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This is the version of our website addressed to speakers of English in the United States. Plenty of variety food wise and the restaurants are amazing! We hope to receive you again at The Mexican Caribbean and please do not hesitate to contact us before your next visit. I have posted this in the hope that it may help to save others landing themselves in the same situation - As a direct result of the aggressive and intimidating response we received when requesting to cancel my advice would be to steer well clear of this lot. Find out our Bahia Principe Luxury Akumal Resort. High humidity can cause a problem with damp smells in the rooms but we used the hotel's aromatherapy service and took wardrobe dehumidifiers with us which solved the problem.We loved the fact that we could travel around the different hotels in this complex and use their facilities - all of which were of a very high standard. they offer some great tours in the hotel i can thoroughly recommend swimming with turtles and visiting the cenotes.the shows in the theatre in the evenings are great.excellent sports bar.very nice A la carte restaurants- rooms could do with being updated.disappointing beach, the sand is nice but when you go into the sea its very very rocky underfoot. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Services subject to change without prior notice. Recapping on the presentation I concluded there was no other people who had signed up it was members of their team clapping as part of the ploy to get us to sign.After the event I contacted some of their listed Hotels in Scotland to find there was no guarantee and its highly unlikely that you would get a 3-5 day break at the price stated. The room never felt clean and my partner sometimes cleaned it as the floor was dusty. Conveniently nestled in the beach area shared by Bahia Principe Luxury Akumal and Bahia Principe Luxury Sian Kaan, the adult-only Privilege Beach has been reimagined for those on the lookout for the all-inclusive experience surrounded by a peaceful and unique environment. Once again a perfect stay, I can not praise the staff enough for there friendly service nothing is too much trouble. Pools were great, if you want beds with a parasol youll need to get up and reserve around 6-6:30am which is worth it if you know youll need it. Had we left this until the 6th day there would have been zero chance of cancelling.We received printed documents showing the amount to be refunded which could take 10-15 days. (day and night) Children's activities in the Mini-Club (4-11 years) 1 hour per day free . 1 Comment 1 Share. Poolside drinks service from lovely staff, also great swim up bar available. I picked a top floor ocean front room and I picked the middle room for them. 130. Privilege Club offers exceptional benefits at Bahia Principe Privilege Club & memorable vacation experiences for all tastes. We can say, however, that we are still in love with Mexico! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Lock in the lowest price from these sites. Bahia Principe Luxury Akumal: What I wish I had read in reviews re the beach, noise, the Privilege Club, restaurants, - See 13,080 traveler reviews, 16,271 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. Our fourth stay in 2013 was for our honeymoon where the staff went ABOVE 'above and beyond' for us (more on that later). This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Not now. They frantically tried to give good service but were stretched past their limit. !seaweed !! We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Our kindest regards,Geraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection. The grounds are beautiful and the animals are lovely to see. Because of him I felt I could sleep on a night when she was out, so thank you. We will make sure your stay is nothing else but a great experience once again.Please do not hesitate to contact us at: info.akumal@bahia-principe.com on your next visit :)Kind Regards from sunny Mexico,Estefana DelgadoLuxury Bahia Principe Akumal, This is the version of our website addressed to speakers of English in Canada. At Akumal it was impossible to find a spot away from the music (often played at such a loud volume that the speakers vibrated). Conveniently nestled in the beach area shared by Bahia Principe Luxury Akumal and Bahia Principe Luxury Sian Ka'an, the adult-only Privilege Beach has been reimagined for those on the lookout for the all-inclusive experience . The rooms are always spotless! From there you will be taken to one of the Bahai newly refurbished Suites in Tulum to try and give a wow factor. Cayo Levantado Resort. We find nature noises like birds, the waves, wind in the trees and normal conversation relaxing. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, all your observations have been forwarded to the General Management and RCI of the resort as guests satisfaction is our priority and rest assured we will be constantly striving to the excellence in our services.Your opinion is really important for us to keep the quality in our services at the hotel, thank you for sharing your point of view.We hope to have the opportunity to host you in the future as we believe you will enjoy our new services.Sending you our best regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This hotel has a lovely reception area, clean restaurants and pool area but the rooms are a complete let down!! They also said they will decorate the room. Everything was special, food excellent in both the buffet and the a la carte restaurants. 140. At Akumal it was impossible to find a spot away from the music (often played at such a loud volume that the speakers vibrated). Tripadvisor performs checks on reviews. Family-friendly Privilege Beach at BP Grand Tulum*. Adult-only Privilege Beach at BP Luxury Akumal*. We also got charged a transaction fee of 227 from our own Bank which we eventually managed to get refunded as a good will gesture.We will put this down to experience - never to be done again. Dear guest,First of all thank you for your comments about your stay at Luxury Bahia Principe Akumal Don Pablo Collection.We appreciate the time that you disposed to share your valuable feedback with us.We have sent this information to every Department Involved so necessary measures can be taken to guarantee our guest's satisfaction. Would we go back? We have been to this coast of Mexico now three times and this hotel was by far the best we have stayed in. The main beach is so clean We are going back to our paradise next Christmas and New year 2016-17 again. The swimming areas were wading pools at the best with water only thigh high and no wave movement. The rooms need a complete refurbishment!! In all we were spoken to by 9-10 different people.Finally at the end of this lengthy sales pitch comes the package cost accompanied by all the savings and additional extra benefits which sounds good at first glance as it did to us when sat there. Bahia Principe Luxury Akumal; Bahia Principe Luxury Sian Ka'an; Bahia Principe Grand Coba; Bahia Principe Grand Tulum; Jamaica, Runaway Bay. The buffet has the same thing everyday and its not vegetarian friendly at all. Bahia Principe Grand Tulum: Great resort! They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. Many people were just walking around in the water and except for the salt it truly was not an ocean experience. !The room is good, cleaned twice a day.Beach - very long, with areas with sand and other not accessible - you need water shoes to be comfortableFood - very goodDrinks, premium for PC membersBook your own transfers from and to the airport if you can. Its such a shame. I was reassured they would definitely have that room and it wont be given to any one else. My fridge sometimes got topped up and sometimes it didnt. Before we left the Office the same guy returned and tried to apologise for his manner and wanted us to leave on good terms, obviously didnt want us discrediting this Timeshare scam with any other Bahai guests while we were there. Tripadvisor performs checks on reviews. I couldnt eat it and had to waste them all. Catered exactly to your liking and the preferences of your family. Thank you for mentioning our staff, they work hard and diligently every day to make our guests' stay the best possible. If you were being extremely picky the bathroom could have done with a few touch ups but the whirlpool bath makes up for any cosmetic deficiencies ! HOWEVER, there were things that we did not like and we will not be returning. Overall it was an amazing holiday and we will definitely be returning!! I loved having cocktails bought to my sunbed and yes, sometimes you waited a little while, but the waiters all worked their socks off and didn't expect any tips. Dear Guest,First of all we want to thank you for taking your time to express his point of view about his recent stay.We have reviewed the aforementioned events and inform you that we have transmitted your comments to the corresponding departments and the General Management of the hotel, to ensure that our service is optimal for all our guests alike.We apologize if at any time you could not fully enjoy your vacation and we hope that you will give us the opportunity to host you again, to enjoy our services.Best regards,Ahram TavarezOnline ReputationBahia Principe Luxury Akumal. The pools and beach is spotless! Bar fridge stalked daily. 4.5-star luxury property by the ocean. The staff can't do enough for you, they are so polite and helpful! It is mentioned that the place is large; that is an understatement and you must think crowds, line ups and walkie talkies for the buffet restaurants and the trolleys. 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