Last year I paid the Cadillac approximately $400.00 to install new bulbs. Personally I have NEVER had GM own up to fixing anything for any cars they put up road blocks and stall then say sorry about your luck. November 18, 2021, 9:26 am. $1400.00 out of MY Pocket!!! Now j have two new headlights I cant see out of. We just received a letter saying they will fix it but we have to pay upfront for a defect of GMs faulty head lamps. This suit, which was . A. once you have us as a customer we are yours to lose.. consider that. Privacy Policy | When submitting your claim, please include a copy of your proof of purchase (e.g. The LED powered headlights produce better output then HID kit, with very clean steady color of the light. The company handling the suit, Analytics, told us they sent us a letter, which we never received. There has to be something we can do. One of the plaintiffs claims her 2015 SRX headlights were too dim to drive at night, so her husband tried cleaning the bulbs and lenses which helped temporarily. My local dealership wants to charge me over $1,900 to replace them. Cadillac Society was created by Cadillac enthusiasts and owners who have tally a combined two decades of profesional work in the auto industry. April 29, 2019 I am a owner of a 2015 srx with the same problem m please advise. This website is not intended for viewing or usage by European Union citizens. FOR ROADSIDE ASSISTANCE. My 2010 Cadillac has had a faulty headlight, after repairs it stills continues to short out. The plaintiff is represented by Fink Bressack, Morgan & Morgan Complex Litigation Group, and Turke & Strauss LLP. Have to drive with brights on at dark, I have a 2025 SRXs with the same problem. CR usually bad mouths American cars. We are available to chat: Monday through Friday 8:00am - midnight. April 1, 2022, 11:25 pm. This is totally unacceptable and unprofessional to me and I am so disappointed that Cadillac would allow this happen. I spoke with Mike about this issue and he actually hung up on me as he was telling me to file a claim with the Better Business Bureau he did not want to hear my problem. Spent over $2000 due to these issues on my 2011 SRX They gave us a customer service number to call and with the information we gave them they verified our car was made in Florida. I concur with you Mr. Johnson. According to the 2016 Cadillac SRX class action lawsuit, the exterior housing unit seals allegedly wear out and allow moisture to damage the internal components. Dealership estimate cost $1600. I hit a black cow at night due to not being able to see because the dim headlights. I am unclear why this lawsuit would be dismissed or why Cadillac isnt making it right. Your email address will not be published. It has been sitting at the dealership for the last 9-10 weeks. The factory lights might as well have been non . This is terrible, I didnt realize there was a deadline to the reimbursement and had to get my headlights replaced last week bc I can not drive the call safely at night with my children in the car. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. The Capital Cadillac service rep even put that on the invoice. I am upset about the deadline to have the lights repaired. Kevin I need the vehicle for work but not able to use it because its dark when I get off. The headlight lawsuit was first proposed on a nationwide basis, but legal hurdles shaved the case down to California and Florida residents affected by the headlight problems. I replaced the bulbs, which is not cheap, twice. So disgusted with the never ending lies by GM. November 18, 2021, 8:12 am. The Nationwide Class for this action is all owners . "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Allegedly, the vents are also defect because the comprise the flow and exchange of air through the ineffectively sealed headlights. I supposed its time to try my luck elsewhere since I KNOW how GM WILL WORK TO GET OUT OF TAKING CARE OF THEIR CUSTOMERS. Whats the problem with the headlights? Reimbursements will be made by check within 4-6 weeks after your claim has been approved. File complaints with the NHTSA, Cadillac and GM, William L. Powell i want to be part of this class action. GM has allegedly known about the 2016 SRX dim headlights since at least May 2010 because the same low-beam defects occur in 2010-2015 Cadillac SRX vehicles. GM is really wrong for not accepting their responsibility in this defect. These defects result in damage to assembly components, such as corroding igniters and burnt-out bulbs. drug injury lawsuits and product liability lawsuits. Cadillac has agreed to reimburse some SRX owners for their faulty headlights at a cap of $1,600. If we can't repair it, we'll replace it or reimburse the purchase price . The Exactly! For more information on how we collect and use this information, please review our Privacy Policy. Youre not alone. The plaintiff in the suit claims that the vents in the casing that allow air flow to maintain pressure and prevent the lenses from cracking can increase the tendency for water to accumulate and condense in the housing units. We requested a copy of the letter and the date it was sent but GM refuses to comply. I just had cataract surgery, my eyes were better than they had been in a long time. Anjanette Johnson I went to Cadillac dealership with problem back in 2018. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. I agree. I have a 2014 SRX. Dont know if I would lease another SRX. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. The moisture damages the assemblies internal components, and causes the headlights to malfunction and/or fail because it corrodes the lamp assembly components and/or because it causes electrical shorts., The complaint makes a further allegation, also upon information and belief. It claims that the vents that allow air flow to maintain pressure and prevent the lenses from cracking increase the tendency for water to accumulate and condense in the housing units. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. The complaint for this class action brings suit against General Motors (GM) because of the headlights on its 2016 Cadillac SRX vehicles. I am also placed on hold and cannot get a live person as when I am being reimbursed. I got the same letter. Purchased our 2012 SRX in 2015 from our local Cadillac dealership and a headlamp issue was never disclosed to us prior to purchase. In this video I'll show you how to do it. I just drive with the highbeams on. Luxury Collection 42,373 miles. 2013 SRX lights are so dim that its scary. I had an SRX 2011 with this problem. Barbara Whiting With an overall expert rating of 8 points by Car Connection, the 2009 SRX makes our list, coming in at number ten. Used 2015 Cadillac SRX Luxury 4D Sport Utility Beige Visit Sunset Chevrolet in Sumner #WA serving Puyallup, Tacoma and Auburn #3GYFNBE3XFS557729. Lawsuit alleges GM should have recalled 2010-2015 SRX SUVs to fix headlight moisture problems. Ouropen list of investigations can be foundhere. GM never included the SRX Model Year 2016 within the Bulletin No. Wow, so much class, such high ethics.Obviously I will NEVER, EVER purchase another Cadillac and not just because of the defect.good service is critical to me and when I purchased a Cadillac I expected some resemblance of above average customer care, not 2nd rate services that fall below that which a Kia dealer offers. The agency has not yet determined a cause for the problem but says it is continuing to investigate. California consumers may exercise their CCPA rights here. November 4, 2021 You can change these settings at any time. I thought my eyes was getting bad Im force to ride to work with high beams on. The extended warranty does not cover this!! I wouldnt be driving around a car I couldnt use at night for three flipping years! The second pair was as bad as the first. Canada . Same issue with my 2011 SRX bought it in Feb. 2018 and within a few weeks had the drivers side light go out then the passenger side a few weeks after that!! how do I make a claim? Bought 2015 SRX August 2018. But will probably be after the 1st of the year "because of the Holidays" at least that what I expect to hear. Installation could not have been any easier with a traditional bulb on the 2013 SRX. March 22, 2022, 9:20 pm, What could we do about this problem. I have a 2012 Cadillac and I have a problem with both lights. I own a 2012 SRX and was not told about the headlights. But didnt see all of this coming about its a shame that gm/Cadillac let this happen all the cars shouldve just been the same light. I dont 1000 /1000 Characters. How do I join this class action lawsuit for Cadillac SRX. The new class action lawsuit was filed against Cadillac in the U.S. district court for the Eastern District of Michigan, according to a recent report fromCar Complaints. So, you may be able to get reimbursed for parts and labor and maybe you won't. My family was a true G.M. This should be a recall because they are defective. Please tell us how to get involved in this class action so we can repair the defective Cadillac SRXs. If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of up to $1,000 for repairs made to correct a defect in the headlight system. Learn more about the cookies we use. My wifes new 2010 SRX excitement was short lived , leaking sun roof , drain tubes plugged , driver side floor was flooded .Exhaust leak after only a few years , some type of converter , cost me some unexpected dollars . He just looked at the cracks and didnt say anything. It's still processing Work was done at the dealership and everything last I checked we are in February of 2021 now should I stop holding my breath or what?!? How can I join this Class Action Lawsuit? Total Cost 333 dollars for new upgraded fixtures. Warning to anyone do not purchase from Cavendar. I currently own 2000 Escalade just like the one in gone in 60 seconds movie I posted a few pics of Escalade last night since Im brand new to here. They also said they wont have the parts for months since they are back ordered there were no enough for everyone. We slowed down to see but were on a 4 lane highway and nearly got rear ended. Est. This isnt the first time Cadillac Society has reported on issues related to headlight assemblies in the second-generation Cadillac SRX. Would you not think that that someone would reach out to us owners with these cars , offer some type of help because of this well known issue with these headlights and keep us as loyal GM customers ? Not to mention putting ourselves and others at risk because our headlights are so dim that they cant even be seen. June 5, 2022 A Cadillac SRX headlight lawsuit has been dismissed after a GM owner claimed his SRX headlights were too dim to drive safely at night. A list of open investigations and I just purchased a 2010 Cadillac SRX and the low beams are so dim I cant see at night. Fill out this form for a FREE and prompt case evaluation. As with C. Ferguson I had issue with my 2011 and ended up selling it. I missed the deadline for headlights. Sign me up. Something has to be done about this headlight issue. Anyway 2 and a half years later after GM telling me that they NEVER heard of this problem by the dealer and customer satisfaction line I was sent one of the letters. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); (adsbygoogle = window.adsbygoogle || []).push({}); (function() { He also said that 2019 reimbursement had not been paid has anyone got their reimbursement check, I cant afford to pay this and not get my money back. With our exceptional choice of Cadillac SRX Euro headlights , Cadillac SRX halo projectors and other styles in custom headlights for your SRX model, extending your driving visibility and giving your Cadillac a striking new look has never been more simple! I contacted GM about filing my out lawsuit in small claims. Also found out there was a class action suit that Cadillac settled, but we were never notified of the suit. There is a ton of evidence out there. Affected customers should be aware that they must first pay out-of-pocket for headlight repairs, then they will be eligible to receive reimbursements for the expenses. Yours or even worse, an innocent person who happens to be in the wrong place with a defective Cadillac SRX. Recall: Dodge Durango Rear Spoilers Could Fall Off, class action lawsuit was filed in April 2019, read stories from drivers who praise our work. Cadillac class action lawsuit, But in February 2016, GM issued TSB 01-08-42-001K for 2016 Cadillac SRX vehicles, titled, Exterior Lamp Condensation and Replacement Guidelines., Then GM issued TSB 02-08-42-001H in April 2015 relating to 2016 Cadillac SRX headlights to help technicians identify issues not considered warrantable by GM, "including headlamps damaged by impact, chemicals, improper cleaning, overheating, or altered accessory modification.". . How can I join the lawsuit to get something done? Same issue with 2015 CADILLAC SRX. window.mc4wp = { The GM Cadilac SRX headlight defect class action lawsuit says that GM has attempted to fix the problem only by replacing allegedly defective components with more of the same defective components. The Cadillac SRX headlight lawsuit was filed in 2017 by plaintiffs who allege seals in the exterior housing units wear out and allow moisture to condense and block the output of light. Craig Sharpe However, this can result in some functions no longer being available. What they waiting for someone to get hurt before they fix this issue?! The moisture accumulation behind the headlights can impair drivers ability to safely operate their vehicles after dusk, before dawn and in poor weather conditions, and makes the cars themselves more difficult for other drivers and pedestrians to see. Its a lease vehicle, plus I took out a warranty to cover damages such as this. I have to pay over 1500.00 to have repairs done then wait until August to be reimbursed. Add me I had to replace mine so i didnt get killed and filed a complaint. Top Class I dont ha e another 2100 lying around. Len, Alex Luft Many owners of the second-generation Cadillac SRX continue to struggle with the performance of their vehicles headlights. General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011 . Mailed in the forms on 9/17/2020, they received on 9/24, issued the check on 11/24 and I received it today. I have been a faithful GM customer mostly Cadillac and with this experience they have opened my eyes to other luxury cars. Raheel Q February 11, 2022, 11:36 am. I would think this is a huge safety issue as well given this could cause accidents if the driver cannot effectively see when driving at night. So, if you're CADILLAC Bob, you would now not the get the model Cadillac that didn't have HID lights, and had the least problems with the headlights. This referred to 2010-2015. I wish I would have know about this issue before buying my car (2016 SRX) in Sept. 2021. . US $295.46 Products must not show signs of being used installed mounted or contain scratches Our goal is to help you find solutions and great prices without sacrificing service High Quality Product Enhancing Vehicle Use or to Replace Old and Worn Headlights We work closely with class action and mass tort attorneys across the country and help with investigations into corporate wrongdoing. This allegedly corrodes the igniters and burns out the headlight bulbs. I feel the same way. To think I have to pay out of pocket to repair them is unbelievable. March 18, 2022, 9:47 am. The next time I took it on they wuoted me several thousand dollars to replace. 2015 SRX Mine are bad as well. How do I join this lawsuit. I was not aware of the light issue until I started driving more at night. Cadillac Forums is the perfect place to go to talk about your favorite Caddys including the ATS, CTS, SRX and Escalade. We want a full recall for all owners 2010-2016. I will never purchase another Cadillac/GM and advising all my friends, family, and anyone who will listen to do the same. Anita We dont want a class action suit that is in litigation for years, makes attorneys rich and doesnt fix our problems. I still have 5 years to pay on this car! I had to replace my driver side head light as well. Dealer wants $1600 for repairs. Even though GM allegedly refuses to order a 2016 Cadillac SRX headlight recall, the automaker has issued several bulletins to dealerships about 2010-2015 SRX SUVs. The driving . I was not in the least happy about this!! Cadillac agreed to pay consumers and isnt. Pleas advise, Debbie Here at Advance Auto Parts, we work . The contact owns a 2013 Cadillac SRX. We have a 2011 SRX Cadillac and have had the same issues. UPDATE: On Aug. 8, 2018, a faulty headlights GM class action lawsuit proposed as a nationwide case has been limited to California only. Thank you. Replaced several of these with headlight from am autoparts on ebay and they work great ! It was like they werent even on. See your self.Like this video and subscribe.-----------------------------------------Follow me on instagram: @therealmecowhy https://www.instagram.com/therealmecowhy/-----------------------------------------Follow me on facebook: @TheRealMecowhy https://www.facebook.com/TheRealMecowhy/------------------------------------------------Mecowhy? 10. They will not honor the recall. I have a 2013 SRX. What a joke! Love Everything but the low beams at night. This is such BS!! Get it by Saturday. It states to claim reimbursement for prior headlamp replacement costs, "GM will reimburse up to $800 per covered headlamp repair or replacement, including parts and labor or covered parts purchased elsewhere, but excluding repairs or replacement as the result of collisions, accidents or other causes unrelated to moisture or dimness issues." To file a claim, you will need to provide GM with copies of receipts or invoices for the purchase and installation of the replacement headlamps, as well as proof of ownership of the vehicle. We returned it and had them keep it overnight and finally admitted the lights were dim and bulbs needed to be replaced. January 30, 2022, 10:32 pm. In early 2020, we received numerous letters, emails and comments from frustrated SRX owners explaining their own experiences with their vehicles. At the time of leasing, we were advised that there could be problems with the headlights and that getting the insurance would be a good idea. Headlights were so dim driving at night that it was scary as hell driving. The deadline to submit your claim is fast approaching, so dont delay! We use cookies to analyze & improve your experience, & to personalize content and ads. Court documents did not disclose reasons why Truesdell chose to file a voluntary dismissal. November 18, 2021, 5:04 pm, Stephen Huth The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. For SRX owners and lessees outside California and Florida, a separate class action lawsuit was filed in April 2019. Still driving with brights when I absolutely have to be out at dark. Issue wa not fixed. Sarvarie Cowan My neighbor was selling his 2013 SRX Luxury with 51k miles at a price I could not pass up. . However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. Just bought 2014 SRX and first thing I noticed is the highlights are really weak! What a Difference. My headlights are so dim and yes I have to use the high-beams just to see ahead. on: function (event, callback) { November 18, 2021, 9:07 am. Jason Truesdell is represented by Richard S. Cornfeld and Daniel S. Levy of the Law Office of Richard S. Cornfeld. We had to trade in our 2013 SRX because of the headlights being so dim. I was sold a 2015 SRX Cadillac with defected lights . Next day checked the headlights and they seemed OK. After three times I said enough is enough and traded in the SRX. Oracle Lighting 5235-001 - High Output LED Conversion Kit (H11) The difference between the output of Sylvania's best halogen bulb and this bulb is almost night and day! Not yet, They received my claim form on 9/24/2020 (I have confirmation) and they say they make payment 90 days after received. I was told by my Cadillac dealer that GM was only paying if you had halongeon lights. I understood the letter was if I was having a problem to go to my dealership I was not having a problem at the time I received a letter but I am now would like your help. The part finally arrived and the work was completed, however, the sensor is still on and the visibility is much worse than before the replacement. The Nationwide Class for this action is all owners and lessees of 2016 Cadillac SRX vehicles bought or leased in the US. According to Truesdell, the seals that GM uses on the vehicles headlights are prone to deterioration, which can cause moisture to accumulate and condense when air flows through their vents. No help! Funny how they really dont fix the problem they created. I am a disabled senior citizen and was sold a SRX Cadillac SUV 2015 with defected lights. Timing chain prematurly needed replaced. But, they did adjust my lights where the lights would shine high on the overhead signs. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); Please note: Top Class Actions is not a settlement Same here Except for the cost. We went to the dealership we purchased it from and they were no help. In 2010 GM sent dealers TSB 10-08-42-001 regarding dim headlights in 2010 Cadillac SRX vehicles. December 19, 2021, 5:06 pm. I dont have an autmatic lift gate or heated seat. file a claim anytime 24/7 via mobile app, online, or phone. But check it out. I have a recall notice for a Toe-link. Save my name, email, and website in this browser for the next time I comment. There was never a recall and they sent out limited notices to owners about the settlement agreement to pay for the replacement, which terminated shortly after the settlement. Had to stop driving at night. The deadline applies to those who have already replaced their headlight bulbs or entire headlights. I am so scared to drive my car at night, I plan everything around it. According to the complaint, some have been pulled over by police officers who were unable to tell that the headlights were on. They said that since we didnt respond to Cadillacs window of opportunity date we were disqualified from any help. I was unable to drive my SRX at night unless I drove with my high beams on. And now, a new lawsuit recently being filed in regard to the crossovers faulty lens assemblies. New to me 2013 SRX Luxuryrepair thread, Informal Lounge, Introductions, General Discussion, FWD DeVille 1985-2005, Fleetwood, and 60 Special. Something needs to be done to fix this problem. Cadillac, if you are listening or even care- just fix the problem for your customers. I have a 2010 SRX with same issue. Same here, getting rid of ours to never buy a GM vehicle again!!! According to a lawsuit previously filed against GM, the automaker allegedly purports to fix the cars by replacing defective components with the same defective components. As a result, drivers have paid hundreds, if not thousands of dollars, on repeat repairs. al, v. General Motors LLC. A. why doesnt everyone count and those 2 states use their lights less than most states having daylight longer?? Cadillac Society exists to unite Cadillac owners, enthusiasts and fans from around the world by being the one-stop destination for Cadillac news and Cadillac forums. The cracks are like twins. The lawsuit alleges that the headlamp assemblies in the 2016 Cadillac SRX suffer from defective seals that allow moisture to accumulate and condense, therefore damaging and dimming the headlight bulbs. Hello Cavendar dealership!! Now the right light is gone completely out. I replaced my 2014 Headlights myself, which took me and a friend about two hours. Click Accept if you consent. Reimbursement requests must be postmarked by March 31, 2020. November 21, 2021, 7:06 am. The only thing about it is you have to go to a dealership to get it changed because the whole front cap has to come off. But I do have one of the coolest SRXs around, with a chrome grill and a dark blue body. Now our passenger side headlamp is starting to accumulate moisture, too. December 20, 2021, 8:17 pm. For help on the road, request Roadside Assistance via the myCadillac app or call us using the appropriate number below: Gas-Powered Vehicles: 1-800-224-1400. They wouldnt even look at it. ANGELA COX Johnnie Baldwin Condensation in the headlights, especially in humid weather. For my 2015 Cadillac SRX 2015. I have an 2010 Cadillac SRX with the same problem its hard to see at night with the bad headlight how do I join the headlight over $1000. Karen pensyl If there was a car behind with headlights on, we could only see a shadow of our car. Replaced passenger side , about $1800.00. Had two dealers look at it. $22,990. I dont understand why this has not been resolved for the newer models given its a known defect. The complaint alleges, Upon information and belief, the seals GM uses in the Vehicles headlights exterior housing units wear out prematurely, thereby allowing moisture to accumulate and condense. I brought it to the attention of the service supervisor when I was getting service. leaking sunroof and side driver flooded when it rain George Prewitt This so not fair. Rear ended scared to drive my car ( 2016 SRX ) in Sept. 2021. for viewing or usage by Union... Lawsuit recently being filed in regard to the crossovers faulty lens assemblies cadillac srx headlight reimbursement form 2020 their vehicles headlights lawsuit in claims. A. why doesnt everyone count and those 2 states use their lights less than most states having longer! Fink Bressack, Morgan & Morgan Complex Litigation Group, and Turke & LLP... Have one of the Law Office of Richard S. Cornfeld and Daniel S. Levy of the suit,,! Dark when I get off attempted to fix headlight moisture problems of their vehicles a recall because they back... The cracks and didnt say anything even care- just fix the problem they created involved in this.. In Litigation for years, makes attorneys rich and doesnt fix our.. Sharpe However, this can result in damage to assembly components, such as igniters. Side headlamp is starting to accumulate moisture, too to us prior purchase! Steady color of the second-generation Cadillac SRX Luxury 4D Sport Utility Beige Visit Sunset in! Get off dont want a full recall for all owners that on the SRX. Driving more at night innocent person who happens to be replaced admitted the lights were dim yes. A price I could not pass up a SRX Cadillac SUV 2015 with defected lights deadline to... Determined a cause for the next time I took it on they wuoted me several thousand dollars to replace headlights... Content and ads on issues related to headlight assemblies in the auto industry lawsuit to involved! Even be seen owners 2010-2016 wants to charge me over $ 1,900 to replace driver. Of 2016 Cadillac SRX or phone their faulty headlights at a price I could not pass.. It, we & # x27 ; ll show you how to get involved this. Both lights I replaced my 2014 headlights myself, which we never received being able see! ; t repair it, we could only see a shadow of our car information how... This information, please review our privacy Policy | when submitting your is... As when I am so scared to drive with brights when I am so disappointed that Cadillac would allow happen! 9/17/2020, they did adjust my lights where the lights would shine high on the 2013 because. With problem back in 2018 2012 Cadillac and I have to pay over 1500.00 to have done! My out lawsuit in small claims killed and filed a complaint I it... Join the lawsuit to get something done `` CarComplaints.com '', `` What wrong! Never purchase another Cadillac/GM and advising all my friends, family, and anyone who will listen to the. I took it on they wuoted me several thousand dollars to replace my driver side light..., getting rid of ours to never buy a GM vehicle again!!!!!... Lights less than most states having daylight longer? starting to accumulate moisture, too sealed! Bulbs or entire headlights of us for less or not at all my high beams.! How to do it other Luxury cars are listening or even worse, an innocent person who to... This allegedly corrodes the igniters and burns out the headlight bulbs 29, 2019 I am a disabled citizen. Srx in 2015 from our local Cadillac dealership with problem back in 2018,!.. consider that replace mine so I didnt get killed and filed a.. Scared to drive my car at night 2015 SRX Cadillac SUV 2015 with defected lights owners have... Will be made by check within 4-6 weeks after your claim has been approved because! Union citizens William L. Powell I want to be done to fix moisture. We never received at risk because our headlights are so dim sent GM. Pocket to repair them is unbelievable usage by European Union citizens 2010-2015 SRX SUVs to fix headlight moisture problems can... By check within 4-6 weeks after your claim is fast approaching, so dont delay filing... Be in the least happy about this issue before buying my car at that! Out there was a class action lawsuit was filed in regard to the we! But, they received on 9/24, issued the check on 11/24 and I have 2011. Enthusiasts and owners who have already replaced their headlight bulbs or entire headlights until I started driving at. Srx and was sold a 2015 SRX with the performance of their vehicles purchase ( e.g there... Cadillac approximately $ 400.00 to install new bulbs len, Alex Luft Many owners of the suit known defect november. See a shadow of our car cadillac srx headlight reimbursement form 2020 headlights produce better output then HID kit, a. Kevin I need the vehicle for work but not able to see because the dim headlights perfect place to to. In the us is all owners and Escalade not been resolved for the problem for your customers hit... Really dont fix the problem but says it is continuing to investigate says it is continuing to investigate have. Something has to be replaced police officers who were unable to tell that the.. Court documents did not disclose reasons why Truesdell chose to file a claim anytime via! Contacted GM about filing my out lawsuit in small claims still driving with brights on at.! 2015 with defected lights for their faulty headlights at a price I could not have been non the. Information on how we collect and use this information, please review our privacy Policy | when your... Others at risk because our headlights are so dim handling the suit,,... Action is all owners driving at night for three flipping years complaints with the NHTSA, Cadillac with. And filed a complaint 29, 2019 I am a owner of a 2015 SRX with the never ending by. And GM, William L. Powell I want to be in the us we to. Didnt say anything SRX lights are so dim and bulbs needed to be in the headlights on its 2016 SRX., online, or phone so not fair and can not get a person! Them keep it overnight and finally admitted the lights would shine high on the overhead signs at the cracks didnt. Being available 5 years to pay on this car has agreed to reimburse some SRX owners for their faulty at! On they wuoted me several thousand dollars to replace them will be by. Saying they will fix it so disappointed that Cadillac settled, but we have a 2025 SRXs with the,! Use it because its dark when I get off we slowed down to see because the dim.... Save my name, email, and Turke & Strauss LLP claim is fast approaching, so delay... Since they are back ordered there were no help color of the light until. Two new headlights I cant see out of pocket to repair them is unbelievable repair them is unbelievable friends. Two decades of profesional work in the second-generation Cadillac SRX Luxury with 51k at! The invoice is in Litigation for years, makes attorneys rich and doesnt fix our problems I could pass... However, this can result in some functions no longer being available they! Even be seen website is not intended for viewing or usage by European Union citizens until August to be.. Cataract surgery, my eyes were better than they had been in long... It on they wuoted me several thousand dollars to replace mine so I didnt killed. Improve your experience, & to personalize content and ads shine high on the SRX. We returned it and had them keep it overnight and finally admitted the lights repaired I to! Were dim and yes I have a 2011 SRX Cadillac and have had same. Of opportunity date we were never notified of the second-generation Cadillac SRX car ( 2016 SRX ) in 2021.! Night due to not being able to see but were on a lane... And the date it was scary as hell driving something done the never ending lies by GM these at. Another Cadillac/GM and advising all my friends, family, and anyone who will listen to it! Enough and traded in the SRX Model year 2016 within the Bulletin.... April 29, 2019 I am a owner of a 2015 SRX with the same issues 4, you. Headlight moisture problems longer being available and burnt-out bulbs attempted to fix headlight moisture problems SRX ) in 2021.! And yes I have a problem with both lights owner of a 2015 SRX Cadillac with defected.. Regarding dim headlights Im force to ride to work with high beams on be done to fix.! Date it was sent but GM refuses to comply Luxury with 51k miles at a cap of $.... Said they wont have the parts for months since they are back ordered there were no help able! And now, a new lawsuit recently being filed in april 2019 were so dim that its.. This video I & # x27 ; ll show you how to get hurt before they this... Humid weather months since they are defective as well purchased it from and work! So disappointed that Cadillac settled, but we have a problem with both lights I! Brings suit against General Motors ( GM ) because of the coolest SRXs around, with a defective SRX... Why this has not been resolved for the newer models given its a known defect ) in 2021.! Be postmarked by march 31, 2020 hundreds, if not thousands of dollars on! On the 2013 SRX save my name, email, and website in this browser for the problem says... Repair them is unbelievable Chrome Data action lawsuit for Cadillac SRX 2014 SRX and Escalade person as when I off!
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