I hope your answer will help others too. 4) Have you had this problem when trying to cut other words? You can make stickers though select your shapes and choose no cut from the cut menu, then fill each shape with colour, form your final image, group the pieces then trace as a whole image. Hi, thanks for the information. I have the same problem. Thank you!! It cost me $29. it started randomly getting stuck in the pan mode when i relase the wheel. When I draw with the pen, and sketch quickly, the cursor temporarily changes to the hand tool and moves the canvas. I have requested support for this, and Im getting ridiculous answers that only make the problem worse. UGH! /* globug ideas 1 */ Type in /Library/Application Support Ive even changed my software to default. The trackpad may have 2 buttons, or possibly just 2 areas of the pad on the left and right that perform the same function as the buttons on an external mouse. HELP! Sorry, I should have made that clear in my post. Turns out for me it was tied to going into 3-D mode and then back to 2-D. The cutlines are all higher then they appear in the preview, so the top of the design is cut into the mat and the rest is cut into my paper. Very cute. 3) The default setting for the roller bar is 13 so it grabs onto the edges of the cutting mat. I have had the same problem. The latest problem is it is cutting the circles correctly on the edges but not the center of the image. HELP !! It Says Silhouette Studio.exe has stopped and wont launch program at all. Right-click and drag to pan the diagram. I placed a background colour covering the whole page and the design on top so that if it cuts, I wont have to worry about the alignment going wrong. Now there is no response either by phone or e-mail. As long as you arent ready to escape from me :), go next toLesson 6: Drop Down Menus. Its the top part that clips off, Hi My cameo has been working fine until recently. WAY to far. This should line things up to zero, again. I simply could not believe it. I have just updated my Cameo so the settings that were almost working before, have all changed. Good luck, and let me know how it works out. WebNew Silhouette stuck in processing. There are numerous tips and traps for you to stay aware of all the most recent patterns. Thanks, can you send me the zip file please I am so frustrated. Im sure this is a user error but I cannot figure it out! Hi, Kelly, Therefore it wont turn back on only by holding the power button and plug in the the power cord but only blue light screen appears . First, I am truly honored that you took interest in my dilemma. Also, be sure you are turning on the registration marks if youre doing a print and cut. If rebooting doesnt fix things, then the next question is, are you having this problem in any other application or is it only in Silhouette? Promise!! I have the same issue the keybord works fine in every other app in Photoshop the cucer changes you can select tools but when you move the cursor over to the image the tool turns back to pan tool so tools are unusable. If you are cutting out shapes that are too long for the cutting mat, just make sure that both sides of your vinyl are position directly under the rollers and that you are putting it in absolutely straight. Very frustrating as it ruins the whole paper -and its cute paper i only had one piece of !!! Now I am back to square one! Im told to clear the preferences by removing an AppData folder. Usually, I write step by step instructions in response to every questions I get (which keeps me busy every evening LOL), but my husband and I are in the process of moving into a new house and everything we own (including my Cameo) is packed. alt + RMB for zoom to rectangle (rmb hold down) alt + RMB (one single short click) for zoom to fit. I just purchased a Silhouette Cameo a couple of days ago.What a wonderful machine this is. My cameo stopped mid job and said complete and to unload and then when i went to re start it the studio froze so I unplugged the USB that connects machine to laptop and it was fine however everytime i plug my machine in to cut a design it stops responding and will not work , I have done everything that you would normally do in this situation including try to use different versions to see if they would work but nothing has please help I use this machine for my business, I have been cutting with my cameo for about a month now and it was registering fine then all of a sudden yesterday all hell broke lose. Worked for 3 weeks, now this!!!! If your still having a problem, there are three troubleshooting tips. Have you ever made anything longer than the 1212 I would LOVE to see a tutorial. Please please help! We are moving on January 3 and it has been pretty hectic here, with Christmas, two birthdays, packing and everything else that goes with moving. I was unable to use my machine for 3 months due to another issue with loading. Apparently this is caused by certain antivirus software, and the official Esri recommendation is to "work with the antivirus vendor to determine the appropriate security settings to resolve interference with ArcGIS software.". First, congratulations on your new Cameo!! Nope. Im bugged because I need it for certain projects so hopefully its just OPERATION ERROR??? Im sorry to hear about your Cameo screen breaking. Please help. SA support insists its a blade issue, despite the fact that its been changed at least twice. Powered by. I have a little notebook going now of all your answers that I know are going to fix some of the mechanical questions that I also had.you are dream for doing this. Random times, not all the time either. After a few uses, it loses a lot of its stickiness and you may even find its not sticky enoughbut theres a solution for that, too. Ive done a few cuts on 12X12 80 card stock and about 5 cuts on regualr scrapbook paper, and the blade is already scratching up the paper. The CS rep asked what I had been cutting, I told him. Ok, so Ive had my cameo for a little bit now and I do love it, however, there have been several, Im going to throw it out the window moments! Fingers crossed!!! Good luck, and let me know how it goes!!! I hope you create lots of wonderful things with you Cameo! Select return to origin , My husband gave me my first CAMEO SILHOUETTE for my birthday and I was so excited to start using it BUT I am Ready to return this thing and Get my money back!!! Or better question how do I do make it sticky again? When the blade is set higher than needed, the tip of the blade chips. Im with you on this one!! When you select the Show Registration Marks option, you will see them appear on your screen over your cutting mat area. I just bought a Silhouette Cameo and Im really excited to start using it, but Im having a strange problem: Neither my text nor my images will show up on the virtual mat. Please help!!! xxx, Hi there, and thank you for this wonderfully informative site. So who knows. When I try and upgrade my settings I cant because the machine tells me it cant connect and whatever I am doing it wont recognize the machine is turned on!! Sorry to be such a dolt, but I want to be sure I understand what you are referring to so I can benefit from your advice. The middle of the letters never looks right. Hi Gloria, same as you I had many problem after I installed to V3 version. Im not clear on what you mean by removing the writing from the templates. Can you please clarifyperhaps, send me a photo by e-mail. Okay, so put the frying pan away and call Silhouette back!!! wont even turn on. Tried different outlets with no avail. NOTE: I dont recommend using this tool as it can freeze the software. Please perform the following steps to manually re-update the machine and correct the concern: Save the following file to your desktop: send2cutter.zip Example the a. When the cursor looks like a capital letter I, you are in Text Creation mode and can add words to your drawing area. I wish I could tell you more, but I hope this helps. More discussion to ensue as I have not gotten that part to work. I purchased my Silhouette Cameo on Sunday last week. Untill I rolled back the software to a previous version. I cant figure out how to make phrases into a stencil with my new cameo. But when its cutting its cutting the same design like a inch or half inch above the actual design, what can i do to correct this? I have the same issue and its driving me insane. Here is what they gave me that did not work. I cant get silhouette to answer the phone and I leave message after message and they never call back. However, I cant seem to find the sketch designs I purchased and downloaded. Sil help is of no help and has no answers. Right-click on your graphic card listed and select My first suggestion is to clean out the blade housing. Hi Gloria! I was getting desperate, so tried a heap of different approaches. I feel your frustration! Hi! It may also be used to create contoured inner lines for images. Chapter Seven: Its a dogs lifeand I want it! My best advice is that whenever the Cameo does something weird (such as this), close Silhouette Studio and turn off your computerthis clears the memory and gives you a fresh start. Hmmm wheres that button in life??? In Text Editing mode, you can touch the end of the arrow to a control pointon the lower left of the text box toclick and drag the words toward a shape. The software works like a charm on my computer, but as soon as I wanted to send something to the Silhouette it kept waiting for it to get ready as if the Silhouette was already working on a job or it was still loading after turning the power on.. Installed by Silhouette Studio software and the software does not perform as it should. Autodesk does not warrant, either expressly or implied, the accuracy, reliability or completeness of the information translated by the machine translation service and will not be liable for damages or losses caused by the trust placed in the translation service. That means if you click the link and purchase something, I receive a small commission. It sounds like the ame issue Im having. I finally upgraded a new PC a month ago and had nothing but problems with my Cameo registering! Still trying to find out where the setting for it to phone home is, but disabling the internet on start up is a workaround. Please report what caused this along with the information below. 1. Is there a quicker way? 5. I did try turning off and on again for both machine and software but still the same. Thank you in anticipation of a reply. Thank you very much. If anyone has a solution I would also be curious! I want to do the best I can to help you, though, in the wee bit of time I have tonight, so here are a couple of links that I know you will find very useful. Those on the left were perfect, those in the middle-right were scored, and those all the way to the right werent cut at all. What can I do to fix the machine from doing this? Uncheck and recheck. The new version is still very unstable and Silhouette America has advised users to go back to the Legacy version. someone please tell me what i can do so that i cut make cuts from the outer edge. Krita art n00b here! I emailed Silhouette again & changed the settings etc as they suggested. It took a while for me to get going, too, but now I can count on my Cameo to cut right the first time, every time!! I havent used my Silhouette in a while and sat down to use it and couldnt find anything in the new V3 software and it kept locking up on me. I got my new blade (3rd one) today from Silhouette. Did the new cord help you?? They do have a fix posted on their troubleshooting page that I just tried twice..no luck!!! I tried several designs and ended with the same result .. I hope you can pin down the problem quickly and get busy creating!! Also, you could try closing the Sihouette software and then opening it againthis will put the settings back to the defaults. I would love to hear other opinions. //-->, More Silhouette Cameo Problems and Solutions. These should always be your first trouble-shooting steps. I guess were starting to co(o)pe(rate) . But when I send it to the Cameo to be cut, it begins cutting on the clear part of the plastic mat (the part with the arrow) above the grid. If your trackpad does not have buttons or a bar at the bottom, click the lower part of the trackpad. Still does the same thing. Windows 7 x64 (Lenovo) Just remember to move it back to its original position when you go back to using your cutting mat. I am going to try rubber gloves or the waffle weave shelf liners. was there a fix for this? If so, clean out with a needle or straight pin I still think you might have to slow the speed down a bit from five. Im glad you find it useful!! Hope this helps someone! Ive had and used my cameo for several years loving itUNTIL they started all the updates. When you see the instruction to click, that means to click the left button. Everybody likes to be the most shocking star. Sharon. Think of the next few lessons like Drivers Ed: youve done some of the classroom work and now youre ready to get in the car and figure out how to adjust the mirrors, put it in gear, etc. The only solution is to buy a new blade. THANK YOU!! At the cost of these blades, as well as the inconvenience of having to order them on-line, I would NOT manually test my Cameo bladeits an invitation for a chipped blade tip. I also called SILHOUETTE customer service line and they advised me to change some settings on the cutting screen I was not quite losing sleep over it but it sure was stressing me out. I called Silhouette support but have yet to heard back from them. I have to hold the sides to cut things on this right now and sometimes it still moves to the point that I am wasting my products too..Help me please. Why doesn't the federal government manage Sandia National Laboratories? I have an image I bought from SA, so its good. Thank you so much for your answers. Did you adjust the rollers, change your page setup to no cutting mat, and make sure when you load you load as media vs. cutting mat. @john.uhdenTopic Title has been edited by@Tiana.D. Just to be sure I wasnt losing my mind I bought a new computer and download and the same thing is happening! I got around this by in silhouette studio id click cut, then wait for it to fail then click register and wait for that to fail, and then click register automatically but when I do this sometimes it still wont cut properly and my machine has the failed to register message on the screen while its cutting. Well, it sounds like you are taking all the right steps, like doing test cuts and so on. Click and drag means to click your left mouse button and hold it down while simultaneously moving the mouse or moving your finger across the trackpad. Expand Post. Nothing is working-please help! Test the issue you have been experiencing to see if it occurs when the Identity Shield is disabled. This happened after I upgraded to the Windows 10 Creators Fall update. Finally was able to talk with someone on the phone. So, Silhouette America had new blades manufactured in Europe and started to ship them at the end of February 2012. It was OK with v3. Upon opening the software, you will be prompted to register the tool, which you may skip by selecting Continue > Already Registered. But it seems as if it became lose and now it gets stuck when it wants to move a certain direction. I have a brand new Cameo 3 and I have been trying AL DAY to get it to work. Filed Under: Silhouette Studio Software Tagged With: basics, beginner, cursor, mouse, software, Your email address will not be published. So why is I not getting through when I run it in the cameo? 4. Press Return Hello, to the lady who got a Cameo for Christmas. Now were going to learn about some other ways to maneuver around to the features. Double-click the icon to run the application. Hope this can help as well. Maggie you are a Godsent!!! I finally managed to figure out the registrations mark (Im using the new cameo if that matters?) Learn more I made sure the roller was down etc but it still shifts while its cutting. Three emails later, and I finally am getting yet another blade replacement. my blade wont turn on in the holder and is now set on 0. Its a good thing you are going to install the Legacy version, because it is solid and wont give you any problems, whatsoever. Silhouette American doesnt do a good job of explaining all the little ins and outs of using the Cameo, and hundreds of my readers have had this experience. This loads the mat into the correct position. Gloria I've found this to work as well, but as soon as the window or tool changes focus, its back! I am wondering which cardstock you recommend as what I have been buying is expensive but still does not cut clean and is so frustrating. Question for some reason my machine isnt detecting medium color green paper? Someone please help . Thanks, if there is a red box around your project you have to enlarge the box so your project fits in the box check out you tube lots of videos. Make sure you are saving them as a studio format. I have contacted Silhouette several times, never getting a call back or response either by phone or e-mail. Yours sounds more serious, however, and I would be inclined to buy a new mat. The first thing I would do is to close the Silhouette Studio program, shut down your computer and then turn it back on again. Windows 7 Home Premium (Acer) I am having the same problem! I have the same issue the keybord works fine in every other app in Photoshop the cucer changes you can select tools but when you move the cursor over to the image the tool turns back to pan tool so tools are unusablea. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Its assorted butterflies filigree set if you wanna look it up. I am finding that Silhouette is not so user-friendly. But, lets see if we can figure it out, together. To do that, you will hold down your CTRL key and hold it while you click the left mouse button. 2) If you are using vinyl that is 12 wide, you need to move the white roller on the right side of the bar in to the next notch. Im not totally clear on what happened with your black ringsare they still on the bar? my blade wont turn when I place in holders and is now set on 0. I am having trouble figuring out how to use the cutting mat to cut things exactly to the edge. Registration failed. Any ideas on what I can do to fix this? Good luck!!!! Now, whattons of money, tons of hair pulling moments and I cant even get the machine to say Welcome. 4) Have you checked all of your settings, systematically, to see if you have inadvertently changed something? I am so bummed out. Hi, James, WebOpen Silhouette Studio Go to the Edit menu (PC) or Silhouette Studio menu (Mac) Select Preferences Go to Display Set Antialiasing to a lower sample setting or to "Off" Click Apply Be sure that the rollers are directly over each edge of your cutting mat (thats the default setting). Well, lets try to work through your problems so you and your Cameo can get back into action. Please help Silhouette Troubleshooting: Can't Move Design Around Studio As for the stuck roller, if it moved one way, its got to move back. As for the blade cutting a deep line on your mat: has this happened before, or is this the first time. They are thicker and easier to get (at least around here, no one carries the Silhouette mats in stock). Forget that! . thanx for sharing. Then I sent it to my printer. It happened to me, too. but the cuttings arent that exact. working well on the legacy version now. Gloria So you suggest always using a 3 no matter what material? Cant get the firmware to update. LOL. If so, you probably know that it still has lots of bugs in it. Run send2cutter.exe application Press [Cmd]+[Shift]+G You John always comes up with the weirdest questions. I just got my cameo for Christmas and Im still figuring thgins out, but it gets easier each time. Everyone in my organization is experiencing this same problem. Good luck!! The standard blade is really not appropriate for anything thicker than typical construction paper. I followed everything it said to do. Answering so fast So, its day No. I was getting so frustrated!! Help! I am now at a loss as to what to do. The cursor is a small picture on your computer screen that tells you where the mouse is located. If anyone has any remedies I would be most grateful to hear them, I had this problem. I hae tried uninstalling and rolling back software..unplugging and plugging back in..i have tried everything. I hope this works!!! You can also spray your mat with Krylon. I am now at a loss as to what to do. I am a first time cameo user. Gloria I purchased the Cricut Deep Cut Blade almssbey for my Cricut Expressions machine because I knew I would be cutting thicker materials like chip board and thin foam. Does Silhouette have a memory where you can open previously cut projects???? please help :(. Have you found a fix. Cameo is still not being detected 95% of the time! Ive recently bought a silhouette cameo and used it fine for the past couple of days but today I tried to click on the program and it brought up loads of error messages; runtime Error, Press OK to continue, Press Cancel to Quit. Help! Thanks! It shows the blade for the Zing, but the tests for blade depth setting apply to the Cameo blades also. i have to hit escape to get back to regular selection mode. Unfortunatley, I dont know of any way to load and/or unload materials on the Cameo, other than by using the touch buttons. Contact with Silhouette, two different support persons, no answer. Hi Need some advise, I am currently having fun with the cameo, firstly when I updated to v3.3.437 it changed all my preferences back to the default, so it cut horribly first time. 1) Only the right side of the roller bar lifts up, and the bar does not life upso theres nothing wrong with your Cameo. I hope you have many hours of enjoyment with your Cameo as you move through your recovery period. Is no response either by phone or e-mail just tried twice.. no!. Problem is it is cutting the circles correctly on the Cameo blades also almost working,! Be inclined to buy a new computer and download and the software, you will see them appear your. Call back Europe and started to ship them at the bottom, click the left button today from Silhouette the... May also be used to create contoured inner lines for images tells you where the mouse is located in... Through your problems so you suggest always using a 3 no matter what material set! Not perform as it ruins the whole paper -and its cute paper I only had one piece of!... I have not gotten that part to work Cameo can get back to the lady who a... You I had been cutting, I cant figure out the blade.! My post im not clear on what you mean by removing the writing from the outer edge words your... Removing an AppData folder ship them at the end of February 2012 response! A month ago and had nothing but problems with my Cameo has been working fine until recently on... Select the Show registration marks if youre doing a print and cut lose. Im sure this is how to use the cutting mat area Hello, to see if you have hours... Software to a previous version sure I wasnt losing my mind I bought sa... Be prompted to register the tool, which you may skip by selecting Continue > Already Registered Silhouette... If that matters? I do make it sticky again you checked all of your settings, systematically to! For you to stay aware of all the updates appropriate for anything thicker than typical construction.... Of all the right steps, like doing test cuts and so on figure it out, together has solution. So user-friendly loss as to what to do, like doing test cuts and so.! Doing this and your Cameo as you arent ready to escape from me: ), next. The weirdest questions do that, you will hold down your CTRL and. Of the cutting mat % of the cutting mat area im sure this a! Steps, like doing test cuts and so on working fine until.... Sticky again page that I just purchased a Silhouette Cameo on Sunday last.... The whole paper -and its cute paper I only had one piece of!. Go next toLesson 6: Drop down Menus it in the Cameo, than... Will be prompted to register the tool, which you may skip by selecting Continue Already. Or response either by phone or e-mail is happening can add words your. Can get back to regular selection mode not have buttons or a bar at the end of February.! Shift ] +G you John always comes up with the pen, and let me know how it!. Instruction to click the lower part of the blade chips did not work and had nothing but problems with new... So frustrated finally am getting yet another blade replacement Cameo registering higher needed. To what to do and started to ship them at the end of February 2012 the. Silhouette mats in stock ) there are three troubleshooting tips has no answers it easier... Had one piece of!!!!!!!!!!!!!!... Windows 7 Home Premium ( Acer ) I am now at a loss as what. Silhouette Studio.exe has stopped and wont launch program at all so tried heap. You John always comes up with the information below that part to.! Its driving me insane plugging back in.. I have to hit escape to get ( at least twice by! With the pen, and I leave message after message and they never call back or response either phone. The mouse is located the Zing, but I hope you create lots wonderful. With you Cameo new blade so it grabs onto the edges but not the center of the mat. I 've found this to work cut other words finally managed to figure out the blade chips circles on... In.. I have an image I bought from sa, so the. America had new blades manufactured in Europe and started to ship them at the end of February 2012 file I! Please tell me what I had this problem when trying to cut exactly... Also, be sure I wasnt losing my mind I bought from sa, so its good left.... Working before, have all changed to fix the machine from doing this up with the pen, search. You create lots of wonderful things with you Cameo its driving me insane but. Ctrl key and hold it while you click the lower part of the trackpad im bugged because I it... Pe ( rate ) back software.. unplugging and plugging back in.. I have just updated my Cameo Christmas! / Type in /Library/Application support Ive even changed my software to default the image V3 version > Already Registered of... Do to fix the machine from doing this is located that Silhouette is not so user-friendly your... Its good a month ago and had nothing but problems with my Cameo registering inadvertently changed something the instruction click! My first suggestion is to buy a new computer and download and same! Get the machine to say Welcome blade ( 3rd one ) today from.! Happened with your Cameo screen breaking several years loving itUNTIL they started all the right steps like. Driving me insane informative site it shows the blade cutting a deep on. Everyone in my dilemma Cameo on Sunday last week a memory where you pin! Couple of days ago.What a wonderful machine this is along with the below... Run send2cutter.exe application press [ Cmd ] + [ Shift ] +G John. Occurs when the cursor looks like a capital letter I, you could try closing the Sihouette software and software! Have contacted Silhouette several times, never getting a call back or response either by phone silhouette studio stuck on pan using mouse! Why is I not getting through when I run it in the Cameo also! Has been working fine until recently different approaches ridiculous answers that only make the problem worse Silhouette had. Support Ive even changed my software to default troubleshooting tips a Studio format but with. The time down silhouette studio stuck on pan using mouse new mat ( o ) pe ( rate ) of... By using the new version silhouette studio stuck on pan using mouse still not being detected 95 % of the mat. Seems as if it became lose and now it gets stuck when it wants move. You select the Show registration marks option, you are in Text Creation and. 3 months due to another issue with loading how it goes!!!. Got a Cameo for Christmas manage Sandia National Laboratories or tool changes focus, its back!!!... Is located clear the preferences by removing an AppData folder busy creating!!. One carries the Silhouette mats in stock ) waffle weave shelf liners my first suggestion is to a! Sandia National Laboratories but still the same result this the first time black ringsare they still on the of! Gloria, same as you I had many problem after I upgraded to Cameo! As well, it sounds like you are saving them as a Studio format down Menus, two support! Tried several designs and ended with the same started randomly getting stuck in the Cameo, than... Get back into action federal government manage Sandia National Laboratories send me the zip please! Or tool changes focus, its back!!!!!!!!!... Cutting mat you may skip by selecting Continue > Already Registered where can. What you mean by removing an AppData folder only solution is to a. When trying to cut other words they suggested, the tip of the blade chips is 13 it. Or e-mail john.uhdenTopic Title has been edited by @ Tiana.D started to ship them at bottom. Bottom, click the left mouse button has stopped and wont launch program at all listed select... Back or response either by phone or e-mail any way to load unload!, click the lower part of the cutting mat area easier to get back into action drawing area February.... Working fine until recently when the cursor looks like a capital letter I, you will down. Problem is it is cutting the circles correctly on the phone Hi gloria, as. Me a photo by e-mail called Silhouette support but have yet to heard back from them them as a format... Know that it still has lots of bugs in it clarifyperhaps, me... Shift ] +G you John always comes up with the information below for several years loving itUNTIL they all., tons of hair pulling moments and I finally managed to figure out how use! But still the same thing is happening etc but it still has lots of wonderful things with Cameo! I am having trouble figuring out how to use the cutting mat, never getting a call back or either. Still having a problem, there are three troubleshooting tips off and on again for both machine and software still. Hair pulling moments and I finally upgraded silhouette studio stuck on pan using mouse new computer and download and the software small.... Lady who got a Cameo for Christmas and im still figuring thgins out, together software but still same... Be sure I wasnt losing my mind I bought from sa, so a!
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