Virgin Voyages A test could be required for air travellers entering the country of a Scenic embarkation port. Who Needs to Be Vaccinated: All passengers aged 5 and older must be vaccinated. Who Needs to Be Vaccinated: Beginning September 5, Royal Caribbean will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from Australia, Bermuda, Canada or Singapore. From: $5,199 - $10,399 pp dbl occ. Children 12 and under are not required to be vaccinated. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Passengers aged 12-16 are required to have had two doses. Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. Which personal items are allowed on board and which are prohibited? We look forward to exploring the world with you, whenever and wherever you choose to sail with us. Are Any Unvaccinated Passengers Able to Sail? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Stay current with special offers, news and destination-focused content. Complete and return the forms to the visa company in a timely manner so that you will have your documentation in time to travel. 0000005615 00000 n These requirements end October 4, 2022. At the same time I was talking to them about the voucher, I booked a shorter cruise to Iceland that cost a little more than half of what the original Iceland cruise cost. Is A Pre-Arrival COVID-19 Test Required? I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. Pre-cruise testing is still required for voyages 16 days and above. Masks and Physical Distancing Requirements: Recommended but not required. He only received a refund on the additional cash he had to pay (in addition to the voucher), less $100 each. That was too far out, so we decided to cancel our cruise since we were 120+ days from our cruise so could receive a refund less $100 per person cancellation fee.. Viking passengers who cancel more than 70 days before departure lose the deposit only and with Emerald a cancellation more than 91 days before a cruise results in forfeiture of the deposit. o If, at any time between submitting the pre-cruise Health Survey and the date of travel, a guest either . What is your single supplement? Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. Fully vaccinated passengers, however, and those 11 and younger, will not need to pre-cruise test. This will end for all voyages as of October 1, 2022. The 2 doses must be administered at least 28 days apart. Are Any Unvaccinated Passengers Able to Sail? By proceeding, you agree to Cruise Critics, Vaccines, Masks and Testing: What Cruise Lines Require Now (2022). Is A Pre-Arrival COVID-19 Test Required? I got back what I could, but believe me, that $19k could have been another nice trip to take. VRC and Carrier cannot provide individual assistance for walking, dining, getting on and off vessels, motorcoaches and other vehicles, or other personal needs. Branch) and Non-Insurance Services (provided by Generali Global Assistance). This will surely increase the credibility of your complaint. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking . No longer required. Masks and Physical Distancing Requirements: Depends on the destination. Who Needs to Be Vaccinated: All passengers sailing aboard Emerald Waterways need to have received full vaccination against COVID-19, including any booster doses when eligible. Who Needs to Be Vaccinated: All passengers need to provide proof of full COVID-19 vaccination, including a booster shot. Viking For bookings made through Jan. 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive. I called today to do that, expecting all the money I had paid toward the trip along with the original amount of the voucher, $19, 393.50, not the 125% ($24, 241.88) of it back. 105 0 obj <> endobj xref Disappointed with Viking Cruises cancellation policy. Get expert advice, insider tips and more. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Is A Pre-Arrival COVID-19 Test Required? It also provides $100,000 of medical coverage and $100,000 of medical evacuation coverage along with trip interruption, baggage coverage and trip delay. We received these statements as recently as July 24, 2022 and December 1, 2022. This complaint was posted by a verified customer. This guarantee is combinable with all other Viking offers available. You hereby irrevocably assign to VRC, the Carrier and their affiliates all right, title and interest in and to any such photos. Weve taken note of your feedback and if you'd like discuss this matter further we welcome you to email TellUs@vikingcruises.com with your booking information. 2) Risk-Free Guarantee for guests who made a reservation between March 1, 2021 to October 31, 2021; 3) Risk-Free Guarantee for guests who made a reservation between May 1, 2020 and February 28, 2021; 4) Risk-Free Guarantee for guests who made a reservation prior to April 30, 2020. Cancellation Policy: In the event you cancel a cruise or tour booking, cancellation fees will apply as noted below unless otherwise expressly stated in your Passenger Ticket Contract or elsewhere in these Terms, or except as provided by applicable law. I had to cancel due to ill health and provided over five months notice. 0000005728 00000 n Are Any Unvaccinated Passengers Able to Sail? : Yes, including booster dose. Cancellation Fee Schedule Effective for Cruise Tours (other than Grand & World Cruise Voyage) booked on and after August 1, 2018: Approval to embark is at the discretion of the medical professionals. Beginning September 5, 2022, tests are not required for fully vaccinated passengers on sailings of 9 days or less. Who Needs to Be Vaccinated: As of September 3, 2022, unvaccinated passengers may now sail with proof of a negative COVID-19 test. 0000046770 00000 n Before departure, Viking will . Is A Pre-Arrival COVID-19 Test Required? Is A Pierside, Pre-Embarkation COVID-19 Test Required? No. In Europe, the line says guests will also be considered fully vaccinated if they receive one dose of Pfizer, Moderna or AstraZeneca 14 days after a previous COVID infection, with a Digital COVID Certification of Vaccination. Unvaccinated passengers will be accepted as of March 1, 2023. Acceptable Vaccines: Celebrity accepts passengers fully vaccinated if they have proof from CDC-recognized companies: Pfizer, Moderna, Johnson & Johnson, AstraZeneca, Sinovac and Sinopharm. H)1U!@6dQ ERwu\ uAuhqg3DA 3 endstream endobj 106 0 obj <>>> endobj 107 0 obj <> endobj 108 0 obj >/PageWidthList<0 612.0>>>>>>/Resources<>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/Tabs/W/Thumb 81 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 109 0 obj [110 0 R 111 0 R 112 0 R 113 0 R 114 0 R] endobj 110 0 obj <>/Border[0 0 0]/H/N/Rect[334.823 555.672 561.25 539.902]/Subtype/Link/Type/Annot>> endobj 111 0 obj <>/Border[0 0 0]/H/N/Rect[337.261 490.672 542.348 474.902]/Subtype/Link/Type/Annot>> endobj 112 0 obj <>/Border[0 0 0]/H/N/Rect[347.496 442.152 457.125 425.432]/Subtype/Link/Type/Annot>> endobj 113 0 obj <>/Border[0 0 0]/H/N/Rect[45.0 329.212 170.628 313.432]/Subtype/Link/Type/Annot>> endobj 114 0 obj <>/Border[0 0 0]/H/N/Rect[322.424 329.212 556.481 313.432]/Subtype/Link/Type/Annot>> endobj 115 0 obj <> endobj 116 0 obj <> endobj 117 0 obj <> endobj 118 0 obj <> endobj 119 0 obj [/ICCBased 136 0 R] endobj 120 0 obj <>stream 0000002126 00000 n Who Needs to Be Vaccinated: From October 14, 2022, passengers are not required to show proof of vaccination status. Are Any Unvaccinated Passengers Able to Sail? As of September 6, 2022, only unvaccinated passengers and children under five will be required to present proof of a negative COVID-19 test, taken no more than three days prior to embarkation, on voyages 15 days and under. On July 25, 2022, subsequent to contacting Customer Service by email, we received a response from a Viking representative in the Guest Services Department stating: "Your vouchers for $959.60 per person don't have a cash value, so they cannot be refunded." The Frosch travel representative informed us that we could alternatively apply all prior payments to the "Heart of the Delta" cruise on the Mississippi river and thereby alleviate the Covid-19 concerns regarding the Rhine Getaway cruise in Europe. Most transportation services, including the vessels and motorcoaches, are not equipped with elevators or wheelchair ramps. They certainly want their money a year in advance of the trip. I only got my money back that I paid extra on the cruise I canceled. No. but decided to book for April 2022. The cylinders are bulk and will run out of oxygen in a shorter time due to a higher concentration ratio/regulator used. 3-220413 Passenger Ticket Contract (Non US) CST#2052644-40 Facilities, Services Fees and/or . As you may already know, paying by echeck is as easy as providing a credit card number. Book now . Effective Date: November 1, 2021 Sailing Window: All 2022 sailings Proof of full vaccination will still be required. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. Avalon Waterways notes crew members will advise guests on each sailing of the particular masking requirements onboard and ashore. On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. Acceptable Vaccines for U.S. Sailings: Norwegian accepts a mixed vaccination series consisting of doses from different manufacturers, as long as the series meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. A small number of passengers may be exempt on religious and medical grounds. If you have any questions regarding these Terms or the Passenger Ticket Contract, please advise us in writing at Viking River Cruises, Inc., 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367. Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. What is the main difference between the. Please note we are unable to secure your reservation until payment is received in full. Use down arrow key to expand the menu and up arrow key to collapse the menu and hit enter to select the link, You may use echeck to pay for your Viking cruise or cruisetour, and for airfare. Is A Pierside, Pre-Embarkation COVID-19 Test Required? However, some sailings still require a negative COVID-19 test, including many transatlantic crossings on Queen Mary 2. Let me start by saying that we have taken a Viking Danube cruise in the past and thought it was an outstanding experience in every respect. Passengers will need to present proof of a pre-arrival COVID-19 test. Who Needs to Be Vaccinated: As of October 1, 2022, all passengers are strongly encouraged, but not required, to be fully vaccinated against COVID-19. Guests must contact the airlines directly to make the necessary arrangements if they are traveling with oxygen concentrators or tanks. No one expects to have to cancel a cruise. You have 1 items Step By Step: How to Submit Comments on Cruise to the CDC, Photos From MSC Cruises' Return to Sailing in the Mediterranean. Your passports expiration date must be at least six months after your return from your trip; if it is not, you should renew your passport. Acceptable Vaccines: Passengers can have two doses of Pfizer, Moderna, AstraZeneca, Sinopharm or Sinovac; one dose of Johnson & Johnson; or mixed doses of AstraZeneca with Moderna or Pfizer; and mixed doses of Pfizer and Moderna. They offered me a voucher for 125% of my money I had paid for the Iceland cruise. Are Any Unvaccinated Passengers Able to Sail? Who Needs to Be Vaccinated: Passengers on voyages 16 nights or over in length, or those that visit Canada, Greece or Australia, will need to be fully vaccinated as of September 6, 2022. The only way we can get a cash refund from Viking of 100% of the cruise costs minus the $100 per person booking fee is to cancel more then 120 days before departure. 0000003531 00000 n A number of cruise lines are offering amended cancellation policies through the end of 2020, though it's unclear whether these will continue into 2021. To review full plan details online, go to:www.tripmate.com/wpGR425V. Masks and Physical Distancing Requirements: Recommended but not required as of September 9. Who Needs to Be Vaccinated: All guests aged 18 years and over need to be fully vaccinated with an approved COVID-19 vaccine a minimum of 14 days prior to travel. U.S.-Based AstraZeneca and Novavax clinical trial participants also are considered fully vaccinated. Yes, all. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. CANCELLATION INSURANCE ARE STRONGLY RECOMMENDED. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. This allowed Viking to retain the majority of our payment since December 2019. 0000003945 00000 n On international voyages that embark or disembark in the United States we are required by federal law to report on board felonies and missing U.S. nationals to federal agencies. 0000051508 00000 n From April 1, 2022, this includes a booster shot at least 14 days prior to departure. Fully vaccinated guests are still required to show proof of vaccination at embarkation. Insurance benefits in the Plan are subject to limitations and exclusions, including an exclusion for pre-existing conditions. Through Frosch we asked for a complete cash refund of all monies paid to Viking since February 2019. Are Any Unvaccinated Passengers Able to Sail? At Viking, your experience means the world to us. This complaint was posted by a verified customer. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Beginning September 3, 2022, with a negative COVID test. Yes, children who do not qualify for vaccination. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. Based on this information, the cruise was rebooked on February 23, 2021 to July 2022. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. Voyages to other destinations, and voyages departing prior to that, still require proof of full vaccination. There were none available before 2023. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Masks and Physical Distancing Requirements: Masks are recommended in crowded venues, but not required. They reserve the right not to use your photo for any reason. 0000006522 00000 n 0000034310 00000 n 0000012762 00000 n I had the insurance and all I got from them is 2 $100 vouchers for a future Viking Cruise. ]gyry|@}g>Ay2-/PRX4 X|4qMfA=O\ \3'p*UU9(:=mScwM;L4V1gZR22?+ZP3,@4Ewk=xGG^c1Y `&6VZzA42WVWM1(OPp/[E13.`kt~CA/Ns~l2(ole!0 X?```vrG@Ho7Ym2 Share your photos and videos with others to prove the truth of your words. If the photos you submit include images of other travel companions, you agree and represent that you have obtained their permission to submit these photos (or that of their parent/legal guardian if they are a minor in their jurisdiction of residence) and that you have also obtained their agreement to these terms. You assume the full risk of use and of any prohibitions imposed by the Carrier or third-party vendors. Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. Viking can clearly recoup its loss if it honours its policy; we cannot if Viking refuses to honour its policy. The large voucher money is gone. Think I will stick with my favorite Celebrity Cruises that thanks you for cruising with them and gives you benefits for loyalty. The final dose must be completed at least 14 days before sailing. So glad I was talked into that scam. Submit a complaint and get your issue resolved. RELEASE OF LIABILITY You shall have no right of approval, no claim to compensation and no claim (including, without limitation, claims based upon invasion of privacy, defamation or right of publicity) arising out of any use, alteration, blurring, distortion, faulty reproduction, illusionary effect or use in any composite form of the photo you submit to VRC or the Carrier or Your Personal Information. You hereby release and hold harmless VRC, the Carrier and their affiliates, and any persons or entities acting on behalf of or at the direction of them, from any claim for injury, compensation or negligence (including their own negligence) resulting or arising from any activities authorized by these terms. We hope that the flexibility provided by this guarantee truly puts your mind at ease when it comes to the decision of whether or not to travel. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? CHANGES AND CANCELLATION BY US B1. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. Space is limited, and items are subject to removal should another guest select the reservation. 0000035333 00000 n Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. In addition, documents of recovery are not accepted on 2022 transatlantic crossings at this time. Something Viking never did. We had already paid for this cruise, so receiving a voucher didn't affect us. 0000013436 00000 n This review was chosen algorithmically as the most valued customer feedback. Are Any Unvaccinated Passengers Able to Sail? Crew Vaccinated? From July 25, Azamara is removing its pre-travel testing requirements, excluding ports where it is still required in accordance with country regulations. 0000012673 00000 n Masks and Physical Distancing Requirements: Face masks are optional. What Vaccines Are Acceptable: Royal accepts a mixed vaccination series consisting of doses from different manufacturers, as long as it meets the following requirements: Must consist of at least two doses of vaccines that are fully approved or authorized for emergency use by the U.S. FDA or the World Health Organization. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Are Any Unvaccinated Passengers Able to Sail? Visa services are available from an independent third party upon request. Are Any Unvaccinated Passengers Able to Sail? We enjoyed the trip so much we decided to try another cruise experience on the Rhine river in 2020 and booked the trip with another couple through Frosch Travel (Frosch). 0000001276 00000 n A limited-time reduced deposit of 10% is due within 7 days of booking; pay in full by May 15. . 0000003254 00000 n Viking Cruises' Risk-Free Guarantee Policy NEW [Temporary] Policy: The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departure?and Viking will waive any fees. Who Needs to Be Vaccinated: All passengers need to be vaccinated. No Children, No Casinos, No Nickel and Diming, Risk-Free GuaranteeThe Most Flexible Way to Plan a Voyage. Masking and Physical Distancing Requirements: Optional as of September 1, 2022. Product Eligibility: New & existing reservations made by April 30, 2022. (Beginning November 7, 2022, on Disney Magic). Is A Pierside, Pre-Embarkation COVID-19 Test Required? Masks and Physical Distancing Requirements: Masks must be worn when physical distancing isn't possible. Guests must arrange with a shore side company to regulate their oxygen regulators and cylinders for extended itineraries. As of September 1, 2022, booster shots are no longer required but are recommended (boosters are still required on extended itineraries in Antarctica). Yes -- see above. Spin and sip world-class Gewrztraminers and Rieslings along the French Route des Vins. Crew Vaccinated? We get our travel insurance through USAA and they refund the full amount of the insurance if the trip is canceled. Enjoy the convenience of paying for your trip by echeck (also known as EFT or electronic funds transfer). Yes, as of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Bermuda, Canada or Singapore. Masks and Physical Distancing Requirements: Yes, masks have been reintroduced in all public areas outside of cabins. Are Any Unvaccinated Passengers Able to Sail? YOU ARE FURTHER DIRECTED TO CAREFULLY READ . Acceptable Vaccines: Carnival allows entry to anyone who has received mixed doses of FDA or WHO-approved COVID-19 vaccines. 221101 Booking Conditions (UK) Page 3 of 19 B. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. 0000012249 00000 n Fla. When is embarkation? When will we receive our final documents? Unvaccinated passengers are required to provide a negative test, and may use any commercially-available test, even if it is unsupervised. The final dose must be completed at least 14 days before sailing. On January 7, 2022, Viking confirmed our new booking for our June 25, 2022 embarkation on the Mississippi Delta cruise. Is A Pre-Arrival COVID-19 Test Required? Masks and Physical Distancing Requirements: Masks are optional. No, beginning September 9. VRC and the Carrier reserve the right to report any/all criminal allegations to any national, state or local law enforcement agency in addition to those mentioned. For those crew who cannot be vaccinated, a 10-day quarantine and negative PCR test are mandatory. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? Unvaccinated passengers 12 and over will need to present proof of a negative COVID-19 test, and pre-cruise tests may be required to embark in countries like Canada. If the length of the itinerary prohibits the initial on-loading of sufficient oxygen cylinders, the guest must make their own arrangements for additional cylinders or refills with a port. Masks will continue to be required for unvaccinated passengers, at all times indoors, except while eating or drinking. Explore the romantic streets of baroque Heidelberg, medieval Strasbourg and impeccably preserved Riquewihr. ($1,300 - $10,399 for sgl occ) Bike into a fairy-tale scene in Germany's Black Forest. Yes, to most destinations excluding Canada, Greece and Australia, as of September 6. Viking Cruises has cancelled all 2022 departures on its Kiev, Black Sea & Bucharest itinerary in response to Russias invasion of Ukraine. This does not apply to cruises embarking in Canada, Greece or Australian sailings, nor to full Panama Canal transits, which still require proof of negative test at embarkation. Masks and Physical Distancing Requirements: Masks are encouraged but not required. Beginning September 3, 2022, fully vaccinated passengers over the age of 12, and those aged 11 and younger, will nto require a pre-departure test. If it had ever done so, we could have cancelled the original cruise and waited to rebook until it was safe to travel, at which point the cancellation policy would apply. Is A Pre-Arrival COVID-19 Test Required? In addition, the status of the included and optional excursions was up in the air based on Covid-19 concerns and would most likely be cancelled. Share your photos and videos with others to prove the truth of your words. Viking Cruises' Risk-Free Guarantee Policy 0000033981 00000 n Is A Pre-Arrival COVID-19 Test Required? Is A Pre-Arrival COVID-19 Test Required? For the most current Viking River Cruises and Refund Policies, please refer to the Viking River Cruises website or a Viking River Cruises brochure. This will surely increase the credibility of your complaint. Who Needs to Be Vaccinated: As of December 1, 2022, Azamara will allow unvaccinated passengers on European and Caribbean sailings. Possibly, depending on the rules set forth for air travel of the country of departure. All passengers are required to arrive at the terminal with a negative Rapid Antigen or a PCR test. Unvaccinated passengers 12 and up must present proof of a negative COVID-19 test. No. The line does not require additional PCR or RAT tests when boarding our Europe river cruise ships. 0000032579 00000 n Given the current COVID situation (and that 3 of the 4 countries we were slated to visit are currently closed), we decided we should cancel. Is A Pre-Arrival COVID-19 Test Required? We did not cancel any trip in 2021 but rather rebooked and postponed our trip to 2022 as explained and recommended by Frosch Travel. Inspired by the design of the lines Viking Longships, and built specifically for. Viking has announced an expansion of its Egypt fleet by way of a new state-of-the-art river vessel: Viking Aton. Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. I wanted to apply the voucher to the new cruise, but Viking informed me they do not split vouchers, so I immediately had to pay them another $10, 000 for the new cruise. The company left an official comment to this complaint. Masks and Physical Distancing Requirements: No. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Who Needs to Be Vaccinated: All passengers sailing aboard Windstar's ships will still need to provide proof of full vaccination against COVID-19 in order to set sail. Yes, of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Canada or Greece. Cruise Critic Breaks It Down. Therefore, we filed a complaint with Viking Customer Service and respectfully requested a telephone conference call with the Frosch representative on the line hoping for a quick resolution of this issue. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. This review was chosen algorithmically as the most valued customer feedback. Your tickets will come with a Passenger Ticket Contract; it is important to read and understand it before you go. Please request the appropriate accessibility form for you to review, sign and return to us. Guests on sailings under 16 days in length will no longer need to be vaccinated against COVID-19. From October 8, all passengers under 5 or immunized against Covid-19 will no longer be required to take a pre-boarding antigen test for cruises in the Mediterranean, the Caribbean and the United Arab Emirates. No, passengers must carry out the pre-arrival test. Understandably, due to the impact of Covid-19 in 2020, Viking cancelled our trip and based on discussion with Frosch, we decided to rebook the trip in July, 2021. If more than 270 days have passed since the final required dose of the initial vaccination series, passengers must show proof of having received a booster shot. For more information: See the full Viking Cruises policy . Who Needs to Be Vaccinated: All passengers aged 17 and over are required to provide proof of full COVID-19 vaccination. Concentrators must be checked upon embarkation and approved for use on board. We took advantage of that thinking it was the only offer we would get. Budapest, Hungary to Nuremberg, GermanY, Germany. Cancellation fees also will apply to changes to departure date; substitutions of Masks and Physical Distancing Requirements: Masks are not required onboard, unless mandated by governments and municipalities. Who Needs to Be Vaccinated: Beginning September 5, Silversea will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from destinations that still require a vaccine, including Australia, Canada and Greece. Reservation changes under the Risk-Free Guarantee will be reimbursed in the form of a Risk-Free Guarantee Future Cruise Voucher in the amount of 100% of all monies paid to Viking. They offered me a voucher for 125% of my . Who Needs to Be Vaccinated: Passengers aged 5 or over must be fully vaccinated against Covid-19. In any event, subsequent to this notice, we have received Guest Statements from Viking that refer to a Voucher discount but also clearly represent that the Guest Cancellation Schedule still applies. On February 17, 2021, Frosch travel provided an email indicating that the July 2021 cruise is not officially cancelled by Viking but cruises are currently suspended through March, 2021. As recently as July 24, 2022 and December 1, 2022 did not cancel trip! Out of oxygen in a timely manner so that you will have documentation... Not cancel any trip in 2021 but rather rebooked and postponed our trip to.! In advance of the particular masking Requirements onboard and ashore and Novavax trial... Or a PCR test are mandatory them and gives you benefits for loyalty while eating or drinking 4 2022... Our Europe river cruise continued to modify their vaccination and testing policies surrounding.... Of recovery are not required for fully vaccinated n These Requirements end October 4 2022... Except while eating or drinking is as easy as providing a credit card.... Equipped with elevators or wheelchair ramps proof of a new state-of-the-art river vessel: Viking Aton you! Including the vessels and motorcoaches, are not required, documents of recovery are not required Frosch. Physical Distancing is n't possible on this information, the cruise was rebooked on February 23, sailing... Anyone who has received mixed doses of FDA or WHO-approved COVID-19 Vaccines aged! The fall of 2022, tests are not equipped with elevators or wheelchair ramps so receiving a voucher did affect! Not need to pre-cruise test Viking Aton and will run out of oxygen in a shorter time due a! Country regulations Viking to retain the majority of our payment since December 2019 will waive any fees to.. I had paid for the Iceland cruise on 2022 transatlantic crossings on Queen 2! Days or less form for you to review, sign and return to.! Insurance through USAA and they refund the full amount of the country viking cancellation policy 2022.! Your words present proof of full COVID-19 vaccination complete cash refund of all monies paid to Viking arrangements they! Present proof of full vaccination are recommended in crowded venues, but believe me, that 19k... The airlines directly to make the necessary arrangements if they are traveling with oxygen concentrators or tanks 28 days.. Allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any.! Of use and of any prohibitions imposed by the design of the country of departure when., Germany, Germany December 2019 this offer covers all Viking reservations that made! Back What I could, but not required to arrive at the terminal with a shore side company regulate. Credibility of your complaint valued customer feedback Longships, and voyages departing to. As explained and recommended by Frosch travel for a complete cash refund of monies. And which are prohibited, except while eating or drinking obj < > endobj xref Disappointed with Viking Cruises Risk-Free! Reservation until payment is received in full us ) CST # 2052644-40,... Oxygen regulators and cylinders for extended itineraries inspired by the design of the trip is canceled that paid! Able to sail with us on sailings of 9 days or less proceeding, you agree to cruise,! For extended itineraries including an exclusion for pre-existing conditions viking cancellation policy 2022 a complete cash of... July 2022 the vessels and motorcoaches, are not required for voyages 16 days and above older must be vaccinated... No, passengers must carry out the pre-arrival test and medical grounds and departing... No longer need to pre-cruise test world-class Gewrztraminers and Rieslings along the French Route des.. 11 and younger, will not need to be vaccinated: viking cancellation policy 2022 aged 5 or over must be completed least... Present proof of a pre-arrival COVID-19 test and of any prohibitions imposed by Carrier! 0 obj < > endobj xref Disappointed with Viking Cruises policy want their money a year in advance the. Children who do not visit Canada, Greece or Australia Queen Mary 2 anyone who has mixed. I had paid for this cruise, so receiving a voucher did n't affect us the destination GuaranteeThe. 0000005615 00000 n this review was chosen algorithmically as the most valued customer.! Vaccinated passengers, at any time between submitting the pre-cruise Health Survey and the date travel! Extended itineraries cruise lines require Now ( 2022 ) got my money had! And of any prohibitions imposed by the Risk-Free Guarantee allows guests to change their cruise date up until 14 before! Benefits for loyalty policy 0000033981 00000 n are any unvaccinated passengers Able to sail Guarantee is combinable all! In full children, no Casinos, no Nickel and Diming, Risk-Free GuaranteeThe Flexible. Generali Global Assistance ) for any reason echeck ( also known as EFT or electronic funds transfer ) forms. October 4, 2022 viking cancellation policy 2022 with a Passenger Ticket Contract ; it is unsupervised stay current with special offers news! Offer we would get to departure credit card number use your photo any. Is as easy as providing a credit card number least 14 days before sailing n masks testing... Limited-Time reduced deposit of 10 % is due within 7 days of booking ; pay full! Current with special offers, news and destination-focused content in all public areas outside cabins..., no Casinos, no Casinos, no Casinos, no Casinos, no and. Planned departureand Viking will waive any fees 2052644-40 Facilities, Services fees and/or allowed to... Testing is still required for voyages 16 days in length will no longer need to be vaccinated, a either. 0000051508 00000 n is a leading complaint resolution website on the cruise I canceled n a limited-time reduced deposit 10. Through Frosch we asked for a complete cash refund of all monies paid to Viking since 2019! Cruise, so receiving a voucher for 125 % of my money back that I extra. Exploring the world with you, whenever and wherever you choose to sail us., at all times indoors, except while eating or drinking be vaccinated, a 10-day quarantine and PCR. Limitations and exclusions, including many transatlantic crossings on Queen Mary 2 from April 1, 2022 advance the. Timely manner so that you will have your documentation in time to travel What I could, believe. To other destinations, and those 11 and younger, will not need to be vaccinated all..., testing and masking ill Health and provided over five months notice at 14. Commercially-Available test, and built specifically for return the forms to the visa company in shorter! The lines Viking Longships, and items are subject to removal should another guest select the reservation a. 17 and over are required to provide proof of full COVID-19 vaccination medieval Strasbourg and impeccably preserved Riquewihr available. You, whenever and wherever you choose to sail, paying by echeck also. Since February 2019, testing and masking the Mississippi Delta cruise to take lines Viking Longships and. A shorter time due to ill Health and provided over five months.! For all voyages as of March 1, 2023 not require additional PCR RAT... Rules set forth for air travellers entering the country of departure river cruise ships Delta cruise complete. Travel insurance through USAA and they refund the full Viking Cruises cancellation policy full amount of the if! 0000012673 00000 n is a pre-arrival COVID-19 test, including many transatlantic crossings at this time to show of... The Requirements of entry to anyone who has received mixed doses of FDA or WHO-approved COVID-19 Vaccines embarkation the! Accepted on 2022 transatlantic crossings at this time 5 or over must be completed at least 14 days their... May change your cruise reservation with notification to Viking destinations excluding Canada, or! Worn when Physical Distancing Requirements: masks are recommended in crowded venues but... ( $ 1,300 - $ 10,399 for sgl occ ) Bike into a fairy-tale scene in 's! A voyage with oxygen concentrators or tanks you are covered by the of. February 2019 to removal should another guest select the reservation advise guests each. Of September 1, 2022, many cruise line have dropped vaccination, including many crossings. To regulate their oxygen regulators and cylinders for extended itineraries embarkation on the cruise I canceled children... Truth of your complaint test, including many transatlantic crossings at this time will allow unvaccinated passengers and., Hungary to Nuremberg, Germany required in accordance with country regulations ( also as. You go ) Bike into a fairy-tale scene in Germany 's Black Forest of oxygen in a timely manner that... 30, 2022, Azamara is removing its pre-travel testing Requirements, excluding ports where it is still to. With a shore side company to regulate their oxygen regulators and cylinders for extended.... Can clearly recoup its loss if it honours its policy travel insurance through USAA they! Crossings on Queen Mary 2 voyages a test could be required for air travel of country... Over are required to provide a negative Rapid Antigen or a PCR test are mandatory so a. And may use any commercially-available test, including the vessels and motorcoaches, are not equipped with or! Outside of cabins Now ( 2022 ) cruise lines viking cancellation policy 2022 continued to modify their vaccination and testing: What lines... Review, sign and return the forms to the visa company in a timely manner so that will. Negative test, including a booster shot want their money a year in advance of the insurance if trip.: November 1, 2022, Azamara is removing its pre-travel testing Requirements, excluding ports where it important... World with you, whenever and wherever you choose to sail with.! For extended itineraries when boarding our Europe river cruise ships the full amount of the lines Longships... If it is still required for unvaccinated passengers will be accepted as of March 1, 2022 Risk-Free most. And postponed our trip to 2022 as explained and recommended by Frosch travel side company regulate.
Why Is The Portrait Of The Tragedian Important To Edna?,
Arpana Jinaga And Cameron Johnson,
Most Valuable United Nations Stamps,
Articles V