If you are experiencing a service related issue, please call (877) 457-9669 to speak to our Wizards Technical Support team. When buying and, Wake Electric is prepared to respond to any winter weather impacts, and you should also take steps to prepare before, The New Year is here and Wake Electric wants you to add saving energy and money to the top of, As record inflation continues to result in steep increases in the price of gasoline, groceries and other everyday goods, the, How to Purchase Solar Renewable Energy Credits, Touchstone Energy Sports Camps Scholarships, Call 919.863.6300 or toll free 800.474.6300. download our handy guide by clicking here. (modify as needed for your registration process): Carolina Country Newsletter; Publications & Reports. Follow these instructions: With SmartHub, you view your usage data where and when you want to and you can manage your account right from your mobile device. You can select different information by account, such as partial payment and payment method. Online, by phone, through automatic bank draft you name it, its easy. All critical information is encrypted in every transaction run and no personal information is stored on your phone or tablet. When logging in directly through Smarthub, the link to the Member Portal can be found on the bottom left menu of the Smarthub landing page. The information you see in the app and on the website is shown in real-time. Bill Pay Convenient and Efficient . Notification can be sent by telephone call Please mail your check or money order along with your payment stub to: Mid-Carolina Electric CooperativeP.O. Pay at either of our drive-thru locations. There are no lengthy telephone menus to navigate and youll be connected with a real person whos there to help you. Learn how to. However, if you keep your app or web version open for an extended time, you should refresh the page by selecting a new option in order to ensure the information is current. 24/7 Bill Pay. Once your outstanding balance plus the minimum payment is made, your service will be reconnected within minutes. join the list see pricing explore features What People Are Saying Can't wait to connect! Residential Now you can connect with Berkeley Electric Cooperative through SmartHub and your smart home devices like your Amazon Echo or Google Home. GO. You still receive your monthly statement, showing kilowatt hour usage and the amount due, at least one week before your account is drafted. What if I want to receive notifications for multiple accounts. To log in and manage your account pleaseclick here. Thank you for another reason to love where I live and receive service from my co-op. Report an outage online. Through the power of our fiber optic network, CarolinaConnect will improve all aspects of how you engage with the online world. Phone: (804) 333-3621. SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. Mail Payments to Lumbee River EMC PO Box 580208 Charlotte, NC 28258-0208 Login to the SmartHub app. As an electric cooperative, we are owned by the members we serve. Use the drop-down menus and complete the required form fields to enter your payment information, and then click either. You can also look it up here. Everything. From superior performance and affordable pricing to increased privacy and unrivaled customer service, CarolinaConnect offers electric cooperative members the ability to: Fiber optic cable allows usto transmit data at speeds that far surpass DSL and satellite plans, wireless, and cable modems. (Note: You will need your Customer Number, which you can find on your last bill.). Click here for our fast, one-time payment option. Select Market A SmartHub account is required to pay your bill online. Advance Pay members never pay a late charge, disconnect fee, or reconnect fee. 2023 Claverack Rural Electric Cooperative, Inc. All Rights Reserved. Low-income households may qualify for monthly credit toward internet service. performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Upload, download and transfer data at ultra fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, Use Voice over the Internet Protocol (VoIP) telephone service. Supply, NC 28462 2023 CarolinaConnect Terms of Use Privacy Policy Copyright Infringement, Upload, download and transfer data at lightning fast speeds, Connect to other smart devices, allowing you to use your home more intelligently and efficiently. No monthly bill. You will receive another temporary password, and you can try again. Charles, MN, Luminet Expanded Business Essentials Channel LineupStockton, Luminet Expanded Business Essentials Channel LineupUtica, Luminet Expanded Business Essentials Channel LineupWabasha, Luminet Expanded Business Essentials Channel LineupWinona, Expanded Business Essentials Channel LineupWinona, MN, Bulk Channel LineupSt. Enter required information, click Continue, and then click Save. The App version also includes a map option, allowing you to find and get directions to our office. You can view the status of your request or inquiry on the website. Now you can connect with Berkeley Electric Cooperative through SmartHub and your smart home devices like your Amazon Echo or Google Home. If you run into any questions as you explore the features of coNNECt, we will be happy to assist you with any questions! A free SmartHub application for your smart phone 233 Highway 28 Bypass Abbeville, SC 29620. Simply hover over the orange numbers for an explanation of each charge. Stand by, We are processing your payment. Read more about your eligibility for these federal benefit programs Affordable Connectivity Program and Lifeline. Instead of receiving a paper or an electronic bill each month, usage is calculated daily. On the right side of the screenunder actions click Sign Up For Auto Pay. Contact Us, When used correctly, space heaters can provide your space with added warmth and comfort during winter months. Choose which contact method you would like to use. If youre paying the total amount due, tap the Pay button. First there was cable. They also allow you to monitor and manage your kilowatt hour (kWh) use with graphs. You can now contact us at any time from anywhere. If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any questions! By enrolling in electronic bill pay through SmartHub, you agree to receive your monthly bill via email. SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. contact your local member services representative. Our representatives can review your past energy usage, discuss trends in your consumption and guide you through potential solutions that fit your lifestyle. OpenIdLogin Application. Two-Factor Authentication helps keep your account secure. Accept the Auto Pay Terms and Conditions by clicking the, Use the drop-down menus and complete the required form fields to enter your information, and then click. Carolina Country Newsletter; Publications & Reports. SECs SmartHub app includes a personal password-protected gateway and secure socket layer that guarantees your information remains confidential, so you never have to worry. With SmartHub you can: Pay your bill. No. If you used the original eBill online bill payment system, you can use the same email address and password to log into SmartHub. You can see how your use is trending over time, which will allow you to take steps to lower your bill. 800-682-5309. 2023 Mid-Carolina Electric Cooperative, Inc. All Rights Reserved Please know that throughout this communication process, we will never call or email you to ask for credit card numbers, bank account routing numbers or any other type of personal information. What is Auto Pay and do I need to sign up for it? National Information Solutions Cooperative (NISC). Yes! From superior performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Fiber optic cable allows us to transmit data at speeds that far surpass DSL, satellite plans, wireless, and cable modems. Sign up to access our Self Service site on the login page for SmartHub. Fees may vary. Or, simply complete the Bank Draft Authorization Form. SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. By enrolling in Auto Pay, you authorize [name] to withdraw funds from your selected account to pay your monthly bill on the due date. Once you log in to SmartHub with this temporary password, you will be prompted to change your password. How do I sign up for, update or delete billing, outage, and usage notifications? 510 South Main Street, Dobson, North Carolina 27017. Two-Factor Authentication is now enabled. SmartHub offers you powerful, secure and convenient account information from your computer, smart phone or tablet. Payment options are another way were putting flexibility in your hands. CarolinaConnect provides internet service through the fiber optic network built by its partner electric cooperatives, which may or may not charge one-time installation fees. Allows you to pay electronically using a Visa, MasterCard, Discover or American Express card or an electronic check transaction. Santee Electric Cooperative has delivered reliable energy since 1939. Make payments, report service interruptions, monitor usage, and save the planet. Schedule your payments. You can sign up online by registering as a "New User" at the top of the homepage or you can download the Smarthub app for free from the App store on your mobile device. GO. What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. Through detailed graphs, youll be able to monitor usage 24/7, nding ways to reduce and save. Please allow 24 hours for payments made via SmartHub to post to your Mid-Carolina account. We'll answer your questions and ensure any connectivity issues you may encounter are resolved quickly. Have you tried our SmartHub App? All critical information is encrypted in every transaction run and no personal information is stored on your mobile device. Bill Pay Mobile App; Customer Links. 2023 Berkeley Electric Cooperative. 910-457-9808. Youll even be able to set usage thresholds so that youll know when youre using more than youd like which will help you keep your electricity bill as low as possible. Click Here for the Latest News on Revolution Broadband. This window will close automatically. Mobile devices do offer you the ability to store your login information for apps installed on the device. First, you must have provided a bank account and/or credit/debit card information to enroll in Auto Pay. Please contact our office at 1-800.474.6300 or 919.863.6300 with any questions. 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